Unibet Live Chat – The Preferred Customer Support Option

unibet live chat and contacts
Unibet: Live Chat & Contacts
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Unibet is one of the most recognisable online betting sites, with a strong presence in the industry throughout the years. The brand is always careful with its players, providing excellent customer support. We’ve tested the Unibet live chat and other contact options several times and always received the answers we’ve looked for.

Getting help from Unibet starts at the Help Center. Clicking on the ‘Get Help’ button at the top of the page leads you to the Help Center. Many of the answers you may seek can be found in the FAQ section. It caters to different features like account registration, bonuses and promotions, deposits and withdrawals, and the different forms of betting available.

The importance of customer support is not lost on Unibet, and the platform ensures that players get all the help they need. Bettors who would rather talk to a representative of the bookmaker can contact Unibet through the following channels:

Contact Unibet

Unibet Live Chat

On the Help Center, you can chat with the support staff. You must click the ‘Contact Us’ button to access the live chat option. With Unibet Chat, you gain instant access to one of the friendly support staff. Tap on the yellow live chat button, and the pop-up with the chat comes up.

The live chat support feature is available 24/7 and is the fastest way to resolve your query to Unibet. That is the strongest point of this contact method, making it the preferred choice for most customers.

How to Use the Live Chat

You should find the exact button to start the Unibet Live Chat support. The easiest way to communicate with the support team via Live chat is after you log in to your account. However, you can ask your questions also as an unregistered user on the platform.

To start the live chat at Unibet as no logged-in user, follow these steps:

  1. Open the “Get Help” section and choose a topic for your query.
  2. unibet Get Help section
  3. Search for the answer to your question among the most common FAQs.
  4. unibet contact us button
  5. If you don’t find the needed help, you can press the “Contact Us” button, followed by the “Live Chat” button below every question and answer on the “Get Help” page.
  6. unibet live chat button
  7. After you click the button, you should enter your First Name, Email Address, and you can also type in your query.
  8. unibet live chat start
  9. Finally, click “Submit” and wait for a Unibet representative to be included in the conversation.
  10. unibet live chat conversation

Usually, you should not wait for a long time to get your questions answered by the live chat support at Unibet. According to our experience, it takes at most 30-60 seconds, depending on the current workload.

Unibet Email

The Unibet email address is there to cater to players’ needs when queries need a lot of follow-ups. With the email address, you can send detailed messages that explain your issues thoroughly. Email correspondence comes in handy when you need to attach documents to help your case. The only downside to it is that you don’t get instant replies as you would on live chat and phone.

Email the bookmaker through info@unibetsupport.com. Players should note that this email is reserved for international members. UK players should email the bookie through info-uk@unibetsupport.com.

While testing the e-mail support on Unibet, we noticed that the time for an answer may be up to 24 hours. We recommend the Email support methods only if the Live chat support cannot answer you or your request needs more in-depth research by the operator.

Unibet Phone Number

Contacting the betting site on the phone is the best alternative to live chat Unibet. With phone calls, you are able to explain yourself better and get clarity on your issue. A ZenDesk’s Customer Experience Trends Report shows that 66% of customer care queries still come through the phone.

To use the Unibet contact number for phone calls, players have a toll-free number that works during business hours. Players should call 0808 1686635 from the UK.

International players can contact the online bookie at 0044 (0) 203 725 3789.

Unibet Social Media Profiles

Unibet has a social media presence and connects with its members on Facebook and Twitter. The social sites have all the information you need to know about the platform as well as the latest news and updates.

You also have the option to send the bookie a message. The Facebook page also gives you information on the platform. Players can visit the Unibet Racing Facebook page.

The brand also has a Twitter page that gives you up-to-date information on all the top sporting events. You can also shoot the bookmaker a message through the page, which gets you quick replies. Look up the Unibet Twitter page. The pages are not only good for the information they provide, but they also serve as forums for members at the betting site to share their experiences.

Other Unibet Social Media profiles:

Unibet Customer Service Conclusion

Unibet is among the UK bookmakers with a reputation for great gaming and a high payout percentage. With its excellent standing comes equally reliable customer support. Players that sign up for the betting site need not worry about getting help whenever they get stuck. Unibet ensures it addresses player issues in the best way possible. With all the contact options you get, players can rest assured that the brand is legitimate.

Choose your preferred method of contacting Unibet, and you find hassle-free customer support. We liked that the support staff were friendly and prompt in their replies on live chat and phone. Unibet could, however, make the contact options a bit more visible as these are quite hard to find on the page. All in all, the bookie does well to keep players enjoying their time at the site, always getting you the help you need fast.

Based on our experience, we recommend using the Unibet live chat feature as the fastest communication method. However, if you prefer any of the other methods, they are also recommended. The vital here is their presence and the fact that Unibet wants to accommodate professional customer service for their users.


Is Unibet support available 24/7?

Yes, live chat support is available round the clock at Unibet. However, players can only call the online bookie from 0700 hrs to 2300 hrs.

What is the most reliable way to contact Unibet support?

Live chat and phone calls are the most reliable contact methods at the betting site. These are fast and let you talk directly to one of the support staff. This way, you can resolve your issues faster.

Does Unibet have an official Telegram channel?

The Unibet Telegram channel is not available at the moment. Be careful if you see such a channel named Unibet, as it may be a scam.

Can I Get Assistance with Account-Related Issues via Live Chat?

Yes, you can use the Unibet Live chat for all your account-related queries.

Can I Use Live Chat on Mobile Devices?

Yes, you can use the live chat support feature within the Unibet app and the mobile site version.

Is Live Chat Support Secure?

Yes, the Unibet live chat support method is a secure way to find the answers to your questions. Unibet is a licensed brand with a lot of experience behind its back, and the confidentiality of users is always in place.

Veselin Ignatov
Veselin IgnatovVeselin's primary job is to create unique content, such as reviews and analyses of different bookmakers and other topics from the iGaming industry.
One comment
  1. William McBratney
    I am finding it very difficult to log in to my account. Despite renewing my password yesterday and depositing £20 I still cannot get into my account