Delete William Hill Account: Complete Guide

william hill delete account
How to Delete William Hill Account?
Ad disclosure
Commitment, professionalism and trustworthiness are the core values of NostraBet (NB). We manage to deliver cutting-edge betting products to our readers thanks to our affiliate business model. It is true that NB uses affiliate links to drive traffic to bookmakers. What you must know is that these are free for you to use. Their main purpose is to earn us commissions that will ultimately be invested in the betterment of our product. Visit our Ad Disclosure page to learn all the details.

William Hill offers a lot, but this doesn’t mean it is perfect. Reviewing forums and other places, I have discovered that some people want to know how to complete the process of deleting the William Hill account. Albeit not difficult, it is worth knowing that WH will store your account data for up to 5 years after completing the procedure.

People who decide to remove their account will have the chance to restore it later on. Speaking of closing an account, I have decided to share what I know about the topic, so let’s begin.

Visit William Hill

Steps To Close William Hill Account Using the Contact Us Form

Closing your William Hill account using the Contact Us form requires you to do the following:

  1. Login to your account.
  2. Open the Contact Us page and use the chatbot until you start talking with a real person.
  3. Explain that you want William Hill to close your account.
  4. Usually, WH will want to know a specific reason why you want to do that, and it will close the account afterwards.
william hill account close

Delete William Hill Account via Mobile Phone

To delete William Hill account via mobile phone, you have to complete the same steps mentioned above. If you do not want to use the live chat, you can close your account using the options in the control panel. Keep reading to learn more, but remember that the “Safer Gambling” option you will find below is called “Gambling Controls/Account Controls” on mobile.

Close William Hill Account From the Control Panel

To complete the William Hill close account process using the Control Panel, you have to:

  1. Login to your existing account.
  2. Select your account icon and choose “Safer Gambling” from the menu, followed by “Account Closure”.
  3. Choose one of the reasons why you are closing your account and enter your password.
  4. Lastly, you must confirm the process.

Why Would Anyone Delete Their William Hill Account

I can come up with countless reasons why people may want to delete their accounts. Considering that more than 79% of gamblers are using more than one operator, it is no surprise that many people get bored. Therefore, boredom is one of the reasons why people want to delete their accounts.

Another big reason some people want to complete the deletion of the William Hill account process is to be responsible. Albeit fun, gambling can lead to a lot of problems, and some people realize it, so they want to take action.

Alternatives to Closing an Account

Through our trial and error, we discovered that there are other actions you can take apart from deleting the account. This gambling website offers a lot of responsible gambling options, meaning you can use the following:

  • Self-Exclusion
  • Add a Time Out
  • Gaming time reminders
  • Add deposit limits

What is a William Hill Account Time Out

A William Hill account time out is similar to the process where you close the account, but it is not permanent. By choosing this option, you can close your account for a short period. UK residents can request a time out for up to 6 weeks, whereas non-UK residents can do that for up to 6 months.

You can request a time-out by going to the “Safer Gambling” or “Gambling Controls/Account Controls” options on the desktop or mobile device.

What is Self-Exclusion at William Hill

Self-Exclusion at William Hill is an option that allows you to stop yourself from gambling. In other words, it is similar to Time Out, but it works for a longer period of time.

Once you decide to use this responsible gambling feature, you won’t be able to revert it under any circumstances. In other words, the account will be closed for a specific time (up to 5 years, a min of 6 months), and you can’t use it.

The process to request a Self-Exclusion is the same as for the Time Out option.


Whether you want to delete William Hill account or use some of the other features, now you know how they work. According to my experience, not that many websites offer these options. It seems like William Hill cares about its customers because it allows them to decide what to do with their accounts.


Can I delete my William Hill account through the app?

Yes, you can do that using the app and following the steps in this article.

How long does it take for William Hill support to reply to my account deletion request?

William Hill’s support usually answers right away.

Can I re-open my account after Self-Excluding myself at William Hill?

Yes, you can re-open your account after using this feature. However, this is only possible AFTER the self-exclusion period is over, and you need to contact the support department.

Veselin Ignatov
Veselin IgnatovVeselin's primary job is to create unique content, such as reviews and analyses of different bookmakers and other topics from the iGaming industry.

No comments added yet. Be the first!