Loki Casino (not to be confused with a fellow online casino site, Loki) are striving to be one of the go-to examples when it comes to internet gambling. They are committed to ensuring every one of their customers has a positive experience, with comments and suggestions encouraged at all times. Of course, it is good to see a casino focus on customer satisfaction. Still, we are here to find out if the Loki Casino offering is good enough to keep smiles on their users’ faces.
Website Design and Navigation
Taking into account the wealth of competition when it comes to online casinos, first impressions can often make all the difference. Loki Casino is fully aware of this, which is why they have designed an especially cleanly presented and modern looking site. On the homepage, you will be greeted by a large, colourful banner advertising the welcome package accompanied by a small registration form allowing for rapid sign-up.
Underneath this, there is a preview of the casino games on offer which can be sorted into groups by using any of the available category choices. Rather than being crammed together, lists of available games are always spaced a little apart and there is lots of empty white space down both sides of the screen. Although this approach does create a bit more scrolling, the spacious feel is something that adds to the aesthetics of the site.
At the very top of the page, players have the option to click ‘Promo’. On this vibrant page, it is possible to access details all of Loki’s Casinos current promotions. While typically pages are full of colour, Loki does come equipped with a night mode feature (click the moon in the top-right corner) to make viewing their site easier for any tired eyes.
Loki Casino Registration Steps
- Click ‘Sign Up’ to load the registration, or fill in your details directly on the homepage’s in-built form.
- Either way, you will need to enter your email address, country of residence, account currency and think of a password.
- Once added, confirm that you accept the terms and conditions of the site and whether or not you wish to receive email promotions.
- Click the ‘Sign Up’ button underneath to create your account.
- Once created, you will be asked to fill in a longer form requesting all your personal information such as your home address, phone number and date of birth.
Loki Casino Welcome Bonus
First Deposit Offer – 100% up to €100 + 100 Free Spins
When you are ready to place your first deposit, Loki will match whatever your payment is, up to the value of €100. On top of this, new customers will enjoy 100 free spins to play with. To redeem this tempting welcome offer, all you need to do is enter the bonus code LOKI100 where it says ‘promo code for a bonus on your deposit’.
The deposit bonus and any winnings from the free spins are subject to a 40x wagering requirement. While attempting to fulfil this requirement, the maximum bet amount is €1 per spin/round. Once you reach the wagering amount or run out of bonus funds, you can then claim a 75% bonus on your second deposit and a 50% bonus on the third deposit. To request the other parts of this generous welcome package, simply enter the code LOKI75 and LOKI50 respectively. These Loki Casino bonus codes must be entered. Otherwise, you will not receive your reward.
High Roller Bonus – 50% up to €1000
For all the high roller players out there, Loki Casino has a welcome offer just for you. This exclusive high roller deal allows new players to scoop themselves a much larger bonus, up to €1000 but at a lower rate of 50%. A sizeable first deposit of €2000 using the bonus code LOKIHR is needed to unlock the full bonus, and the minimum qualifying payment is €1000.
The bonus funds come with a 50x wagering requirement and to help you achieve this faster, the maximum bet. In contrast, wagering is lifted to €10.
Loki Casino Overview
Slots, which we discuss in greater detail below, form the bulk of what Loki Casino has to offer but there are other things to try out. They have a reasonable table games section, for instance, where players can try out many casino favourites such as roulette, blackjack, casino hold’em, Caribbean poker, Texas hold’em, Let It Ride, hi-lo, pontoon, rocket dice, oasis poker, video poker, and Sic Bo. For most of these games, there are just one or two games options, but you do enjoy a little more choice when it comes to blackjack and roulette. The ‘other’ game section is a small area including a miscellaneous assortment of options such as Plinko, bingo, minesweeper and heads or tails.
Loki Casino comes equipped with a huge range of slots from so many different providers. You can find a diverse selection of themes and game types without too much trouble. However, filtering through all the different variations could be made easier. At the moment Loki only offers a general slots category, a ‘jackpots’ section and a list of all Bitcoin-compatible slots.
Fully supportive of the recent rise of cryptocurrency, Loki offers a tremendous number of games that accept Bitcoin as you can see from the list. Their range of jackpot slots is equally as impressive with around 250 different games to choose from, some offering modest, but more easily won jackpots, with others providing far greater riches. In some instances, the current jackpot will be displayed just by hovering over the game icon but failing that you will need to load the game to see the jackpot (or jackpots) amount.
The vast majority of slots can be tried out for free in ‘fun’ mode, a great way of familiarising yourself with the rules, bonus rounds and pay lines before you bet using real money.
Loki Live Casino
Although the Loki Live Casino gives you a good idea of the kinds of tables available to play, be aware that their list is never the most up-to-date. Sometimes listed tables are not currently live, and in other instances, live tables do not feature on their website. As well as this, players cannot filter by game type, only by the provider, making searching for a particular table harder than it needs to be. As a result, it is often better to use the in-game lobby to find a table to play rather than the Loki Casino site.
To an extent, we can forgive Like Casino for not having a better Live Casino lobby because they have such a wealth of games on offer. They have not just teamed up with one or two providers, but rather five, ensuring all customers enjoy a diverse and never-dull live dealer experience.
Absolutely spoiled for choice, users can enjoy all the games they would expect to see at a real-life casino such as blackjack, roulette, baccarat, casino hold’em, Texas Hold’em, dragon tiger and Sic Bo plus slightly less familiar names such as AndarBahar.
Many of the big casino titles come in so many different variations too, so no matter if you want them in their purest form or given a modern twist, there is something for everyone. For those seeking something entirely out of the usual casino mould, there is a fantastic range of possibilities such as Bet On Numbers, Dream Catcher, Monopoly Live and Side Bet City.
Loki Casino lists all their live games as having a ‘play for fun’ mode, but this is an error as live tables do not accept virtual play currency.
As well as searching by game type, users at Loki Casino can also search by the game provider, perfect if you already have a favourite name in the business. There is a long list of over 35 developers powering the non-live casino, including some of the best in the business like Betsoft, Endorphina, iSoftBet, Microgaming, NetEnt, Play n’Go, Playson, Playtech, Pragmatic Play, Red Tiger and Yggdrasil. Boasting a series of excellent software providers, you can be sure you will enjoy a high-quality gaming experience with no end of choice.
The Loki Live Casino, on the other hand, has five different software developers supplying its range of games, which is definitely more than your average live casino. The names involved are Authentic Gaming, market leaders Evolution Gaming, Ezugi, Lucky Streak and Pragmatic Live.
- Old Skool
- Merkur Gaming
- Golden Rock Studios
- Fantasma Games
- 2BY2 Gaming
- Red Tiger Gaming
- Pragmatic Play
- Just for the Win
- Big Time Gaming
- Evolution Gaming
Loki Casino Loyalty Program
By playing slots at Loki Casino, players earn themselves complimentary points (CPs). For every €100 (or equivalent) wagered, users, are rewarded with 1CP. Only by acquiring CPs can you move up through the loyalty tiers, of which there are six ranging from beginner to diamond. As with most casino loyalty schemes, the benefit of moving up the ranks is that you will enjoy a better exchange rate on your CPs. Players start off at a conversion of 15:1, but this can go down to 10:1 once you hit the highest level. CPs are exchanged for bonus money that comes with a very easy-to-clear 3x wagering requirement.
Loki Casino Mobile
When accessing the main Loki Casino menu on your Android mobile device, you will see an option at the very bottom, which reads ‘Install App’. This is a rather misleading link though as Loki Casino does not offer an app, merely a shortcut to the mobile version of the website. It’s something worth adding if you are going to access Loki frequently on your mobile, but it does not offer the same advantages that an app would do.
Nevertheless, the mobile playing experience at Loki Casino remains a highly satisfactory one. Navigation through the various pages is very straightforward, and loading times tend to be on the fast side even on older devices.
Deposit and Withdrawal Options
Players can make payments to their account in 13 different currencies. On the deposit page, simply click ‘add currency’ if you wish to use a different option than the one selected during registration. Your Loki Casino wallet will support more than one active currency which is unusual and will be handy for some players. The below payment list applies to Euros, other currencies do not support all of the methods listed.
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Minimum Withdrawal||Withdrawal Maximum||Time for Withdrawal|
|Bank Transfer||€500||€5000||1 - 3 days|
All withdrawals are free of charge except bank transfer which carries a % fee between 3.9% and 5% or a fixed charge of €25. There is a weekly withdrawal limit of €10,000 and a monthly limit of €30,000, both of which should prove more than enough for most players.
Security and Regulation
The Loki Casino operates using one of the master licenses issued by Curacao eGaming.
The site uses a secure https connection, ensuring all information sent is encrypted. Furthermore, Loki guarantees to do all they can to ensure maximum data protection on their part.
Loki Casino Affiliates
Since 2012, Alpha Affiliates have been recruiting partners to promote their sites. They oversee a huge number of brands, including Loki Casino, and are known for offering very competitive commission rates. For spreading the word of Loki, affiliates can earn between 25% and 50% of net revenues. Negative balances are not carried over from month to month, and nor do they have any impact on another Alpha brand you are promoting. CPA commission plans can be discussed with your manager, and it is also possible to gain 5% in commission through affiliates you have brought to the scheme.
Players can also access their personalised affiliate link on the Loki Casino site by clicking on ‘my account’ and ‘affiliate’. On this page, there is a long list of banners and images which you can use on your own site to promote Loki.
How to verify my account?
Verification is not required initially, but Loki Casino has the right to request documentation at any time. Requested documents can include a photo ID, copy of a utility bill or screenshot of your payment account.
What to do if I forget my password?
Click the ‘Forgot Your Password’ button when attempting to login in. You will then need to enter your email address to receive a password reset link and instructions.
How many accounts can I create?
Loki Casino only permits one account per person, family, home address, email address, IP, phone number and payment account.
What to do if I forget the email address associated with my account?
The Loki customer service team will attempt to identify you in another way for you to regain access to your account. There is no set procedure; however, so the requests can vary between clients.
Can I make my account more secure?
Yes, you can set up two-factor authorisation via Google Authenticator on the ‘Profile Info’ of your account.
Can I see a history of the bets I have placed?
Players can check previous bets, payments and bonuses via the history section of their account.
How do I make a complaint?
At the bottom of the Loki Casino site, there is a link to ‘complaints’. On this page, they encourage you to submit any issues via the AskGamblers Casino Complaints Service.
Can I delete my account at Loki?
Yes, you can request a temporary or permanent suspension by contacting customer support.
Is there a no deposit bonus?
At Loki Casino, no deposit bonuses are not currently available.
Loki Casino is one of many casino sites run by Direx N.V, a company based in Limassol, Cyprus. Their platform is powered by SoftSwiss, a white label solution that handles more than 600 million bets each month and is the number one provider of Bitcoin gambling.
Loki Casino has been taking bets online since its foundation in 2016.
Customer Support and Contact Details
Fully trained and supportive staff are on hand to deal with any issues you have. They can be contacted via:
- Live chat
- Email – firstname.lastname@example.org
- Telephone – +442080896812
There is also a small FAQ section where you will find answers to a handful of queries.
Casino Rating & Conclusion
We have been largely impressed with what we have seen during this Loki Casino review. Their online casino has a great selection of games, particularly when it comes to slots or live dealer tables. For new customers, there is an equally as tempting welcome package which stretches to your first three deposits. Alternatively, high-rollers can opt for the much larger promo which offers a huge €1000 in bonus funds.
The site is smartly presented throughout, although we would like to see a few more category options when it comes to the live casino and slots. Additionally, Loki could do a better job ensuring the listed live casino games are up-to-date as tables they display do not always accurately reflect what is currently available. While a minor issue, it is not something that should have a large impact on your gaming experience.
Sticking with areas of improvement, we would like to see all payments free of charge in future as several currently carry a 2.5% fee. Payments are otherwise covered especially well at Loki Casino though, as not only do they support a great range but it’s possible to have multiple wallets in different currencies. We also approve of their straightforward loyalty program which sees players reasonably well rewarded for playing slots regularly. All in all, Loki Casino is a perfectly decent casino site which is worth exploring even if it’s just to enjoy the initial bonuses.
Overall rating: 4.4/5