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How to Unblock bet9ja account?

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Leona Melvin
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Leona Melvin
Leona Melvin

Leona is part of the Content Writers team behind Nostrabet. With 6+ years of experience within the iGaming industry, she...

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How to unblock my Bet9ja account is a question asked by many online bettors. Unfortunately, some people don’t adhere to the Terms and Conditions set by the iGaming platform, which leads to problems, such as blocking their accounts. Needless to say, no one wants to have a blocked Bet9ja account because this is the leading gambling site in Nigeria.


How to unblock my Bet9ja account?

To unlock your bet9ja account, you could do a few things, such as those that we’ve systemized below.

  1. You need to open Bet9ja’s website and check if you can login into your account.
  2. If that’s not an option, check the operator’s contact solutions and choose one of the available options. Usually, online punters decide to send an email.
  3. Those who decide to send an email have to use an appropriate subject.
  4. Try to explain what you’ve done and why you want your account to be unblocked.
  5. In some cases, you may have to upload specific documents to support your claim, so be sure to do that in your email.
  6. Be sure to include your username and the email you’ve used.
  7. Once you send the email, you just have to wait until you receive a response. Your next steps depend on Bet9ja’s customer support response.

When will Bet9ja block your account?

The shortest answer to this question is that Bet9ja will block your account if you violate the Terms and Conditions. There are all sorts of reasons why this could be the case, such as placing bets on something that you are not allowed to, using a second account, and more. In order to avoid these problems, try to read all of the T&C before you start betting.


FAQ

How to contact Bet9ja to unblock my account?

To contact Bet9ja to unblock your account, you must use one of the many contact options.

How to avoid the situation where Bet9ja blocks my account?

To avoid the situation where Bet9ja blocks your account, follow the bookie’s Terms and Conditions.

How to unblock my Bet9ja account if I can’t access the customer support department?

To unblock your Bet9ja account, if you can’t access the customer support department, visit one of the land-based betting shops or the company’s main office.


Last updated: 27 Jun, 2024 at 15:02
Author
Leona Melvin
Leona MelvinLeona is part of the Content Writers team behind Nostrabet. With 6+ years of experience within the iGaming industry, she has an in-depth knowledge of casinos and games.
11 comments
Comment
  1. Endurance okafor
    My account was blocked because I entered too many wrong password. Pls what I do
  2. Victory Obozoje
    I sent mail to them but the response was my mail was blocked and then I tried calling customer service but it won't go through
    When it manage to go through I was asked to call during work hours

    My question is the game I booked what will happen to it please
    1. Leona Melvin
      Hi, Victory Obozoje,

      Can you explain further about your problem? What I understand is that your account has been blocked due to a wager you placed. If you have violated the rules of bet9ja, they can limit your account. If you explain further, I will try to help you understand the reason for the blocked email.
  3. Ifechukwu Anike
    My account is blocked I emailed them and they said it's been permanently blocked please help me
  4. johnson olalekan
    My bet9ja account is block i used the wrong multiple password, kindly unblock my account my id no 15951417
    1. NOSTRABET Support
      Hi, johnson olalekan
      We can't unlock your account directly because we are only partners of bet9ja. So, in order to unblock your account, please contact the support team of bet9ja.

      bet9ja call center, dial 01-3306666 or 0-15158888 or 01-2525555 or 08099990939
      (Operating hours are 08:00 to 21:00).
      via email address: cs@mybet9ja.com
      contact via their Twitter
  5. Efosa Edorodion
    efosa edorodion my accoun is block becuse of multiple password kindly unlock my account my id 6615734 ples help out
    1. NOSTRABET Support
      Hi, Efosa Edorodion
      in order to try to unblock your account, please, contact bet9ja's customer support via their website/email or:

      bet9ja call center, dial 01-3306666 or 0-15158888 or 01-2525555 or 08099990939
      (Operating hours are 08:00 to 21:00).
      via email address: cs@mybet9ja.com
      their Twitter account
  6. Terwase Emmanuel
    My bet9na account is block because I used wrong multiple password,kindly unblock my account I'm your customers
    1. NOSTRABET Support
      Hi, Terwase Emmanuel
      Yes, if you have used the wrong password multiple times, there may be a situation with a blocked account. As we describe in our list above on that page, you should contact the customer support team of bet9ja, and they will provide the necessary actions and support to have your account working again:

      bet9ja call center, dial 01-3306666 or 0-15158888 or 01-2525555 or 08099990939
      (Operating hours are 08:00 to 21:00).
      Email address: cs@mybet9ja.com
      contact via their Twitter

      Note that you may have to verify your account before accessing it again.