Our page with the most frequently asked questions aims to give answers to a wide range of queries regarding Nostrabet.com and the betting products reviewed on our site. We have also included questions concerning online bookmakers as well as their bonuses, supported payment methods and bet types. We cannot include all FAQ that has to do with online betting, but we have made sure to include the most helpful areas that might interest punters.
Read all frequently asked questions to get an overall idea of how to use the site to your advantage. Learn more about our tips, guides and strategies. If there is a question you have that you cannot find on this page, feel free to reach out to our team. You can go ahead and contact us any time of the day and night. We will do our best to answer your questions promptly.
- Registration in a bookmaker
- Can I open an account at more than one bookmaker?
- Is it required the bookmaker to have a license?
- Can I register using a VPN?
- Why bookmakers are restricted in some countries?
- Why bookmakers require my personal data?
- What currencies the bookmaker supports?
- Can I change my account currency?
- Must I choose a bookmaker with high rating?
- Account verification
- Bookmaker payments
- Bonuses and Promotions
- Mobile betting
- Account limitation
- Types of bet
- Options for Deposits and Withdrawals
- Which is the best deposit method?
- Which is the best withdrawal option?
- Can I use VISA and MasterCard for my payments?
- How long it takes to transact a bank transfer?
- How to bet using Skrill and Neteller?
- What are the limits when using Skrill wallet?
- How to verify my Skrill account?
- Can I use more than one e-wallet to deposit and withdraw money?
- Can I deposit with PayPal?
- How long it takes to make a withdrawal?
- Which is the fastest withdrawal method?
- Are my transactions secure and safe?
- Can I use the same method for deposit and withdrawal?
- Why should I deposit and withdraw with the same method?
The first part of our FAQ page focuses on the most important questions concerning our site and the team behind Nostrabet.
Further down in our FAQ page you will learn more about the different bookmakers promoted on our site.
Section with Useful Info
Here you will find frequently asked questions about the guides and betting strategies included on our site.
Tips and Predictions
You can find tips and football predictions that are posted daily on our website. Read the following questions and answers regarding them.
Online Betting Operators Comparison
Nostrabet provides a unique bookmaker comparison tool you can use to contrast two or more betting sites. Here are some questions and answers to help you get a clearer idea of the tool.
Here are some other questions that we have been asked by punters. Hopefully, they will be of help.
You can read questions and answers about how to open an account with bookmakers below.
Am I allowed to register with more than one bookie?
Yes, you are allowed to open as many accounts as you wish. Don’t forget to play responsibly!
Is it a must that I register with a site that has a license?
We do recommend that you check whether the bookmaker is licensed or not. Usually, you will know if you can play on the platform when registering. Most bookmakers ban players residing in countries they do not have the right to operate in.
Can I use a VPN to open an account if the bookmaker blocks players from my country?
We do not recommend using a proxy server. It may allow you to register at the bookmaker, but even if you win betting on the platform, you won’t be able to withdraw your money balance. What’s more, the bookie has the right to delete your account at any time.
Why do bookmakers restrict players from some countries?
Some countries allow betting only on sites that have a license issued by the corresponding gambling institution. If a bookie isn’t licensed in that country but allows registrations, it is considered an illegal act. This is the reason why some betting sites are blocked in some countries.
Why do I need to provide personal information when signing up?
All leading and trustworthy bookmakers require your data as per the KYC (Know Your Customer) procedure. You may verify your identity after registration or at a later point. However, unless you prove your information is correct, you won’t be able to withdraw money from your account. Bookmakers need to verify your identity and address so that they are sure no illegal activity is happening on their platform.
How do I check what currencies the bookmaker supports?
You can usually see what currencies you can choose from when filling in the online registration form. Alternatively, you can see them in the Cashier section when making a deposit.
Can I switch to another currency any time after registration?
Normally, it will be hard to choose another currency. You can try to talk to customer support and see if they can assist you in any way.
Should I only register with bookmakers that have the highest ratings?
It makes sense to choose the top betting sites that are ranked highly and come with the best ratings. This would mean that their products, services and features are of high standards. That being said, some bookies with lower ratings are also worth your consideration. Just because they lack a certain product doesn’t necessarily mean they are no good.
This section features the most frequently asked questions regarding the process of account verification.
Why do I need to verify my account?
All legit bookmakers will need to verify your identity. Otherwise, you won’t be allowed to request a withdrawal.
Do all online betting operators require identity proof?
Yes, you may be sure that all sites with a good reputation will require proof of identity. Do it immediately after sign-up or wait before you make your first withdrawal.
What documents do I need to send as per the verification procedure terms?
You need to send scanned copies of the following – proof of identity and proof of address. For the former, you can scan any photo ID (passport, driver’s license, etc.), while for the latter, make a copy of a utility bill or bank statement.
What do bookmakers verify with these documents?
The operator compares the data you provided upon registration with the information from the documents. If all info is accurate, your identity is confirmed.
Do I need to worry about my personal information getting leaked?
Not, really. Bookmakers use encryption technology to ensure your data is safe at all times. They use the information just to confirm your identity. They will not let unauthorized third parties get access to it.
How much time does the verification procedure take?
It takes up to 48 hours for the bookie to confirm your identity and verify your account. Of course, it may take sooner than the said time.
Deposits & Withdrawals
These are the frequently asked questions about deposit and withdrawal methods.
What payment methods do betting sites support?
The available payment options vary from one bookmaker to another. The most common ones include bank transfers, credit/debit card payments, e-wallets, crypto payments and more.
How much does processing the deposit and withdrawal transactions take?
Deposits are processed instantly, while withdrawals may take longer depending on the method you have chosen.
I have requested a withdrawal. However, it is still processing. Why is that?
When requesting a withdrawal, you need to wait up to 24 hours for the bookmaker to confirm your request and check your account.
What are the minimum and maximum limits when it comes to withdrawing and depositing in my betting account?
They vary depending on the payment option you choose and the currency.
The following are the FAQ about the bonuses and promotions that bookies offer their customers.
Which betting sites promote bonuses?
Most bookies have available promotions for their new customers and loyal players. You can browse our bonus code reviews to find the best offer for you.
Must we activate the welcome bonus for registration?
It is up to you whether to unlock the signup bonus that is usually activated with your first deposit. If you want, you can contact the bookie and decline it. Use the Live Chat so they can promptly deal with your issue. In some cases, welcome bonuses are activated from a drop-down menu in the Cashier deposit section. So if you don’t want it, simply don’t select it.
Why didn’t I receive my bonus after meeting all its terms?
If you are sure you fulfilled all requirement, contact the bookie support for assistance.
Why do bookmakers reserve the right to terminate or modify the promotion at any time they deem fit? Won’t that have a negative impact on my bonus?
If this is stipulated as a rule in the bonus terms and conditions, then the bookmaker has the right to do it. However, if you already have the bonus active in your account, this shouldn’t be a problem.
Do I need to use bonus code for all betting sites?
No, you don’t. Some promotions require a promo code, but not all bookmakers ask for one. Look for a promo code field when signing up or in the deposit section. If you need a bonus code, you can find it in our bonus code reviews.
Here are the main questions concerning mobile betting.
Do I need to sign up again if I access the bookmaker on my phone?
If you have an account, use it to access the mobile betting version of the bookie. Duplicate accounts are forbidden.
Which is better – a mobile betting app or the mobile version of the bookie?
Both options are very convenient as they offer the same product and services. Still, we would recommend downloading the Android or iOS app as they allow for faster and safer betting.
Can I claim a bonus when betting on my mobile device?
Yes, you can. You can grab any of the available promotions either via the app or the mobile version of the site. Bear in mind that usually, you cannot activate the same bonus twice.
Where can I find bookmakers that have an Android or iOS application?
There are online operators that have developed a sports betting or casino app, but there are some that only have a mobile version. To find apps suitable for you, you can browse our mobile reviews that come with download and installation guides.
We have compiled questions about why some bookmakers limit or block accounts.
Why is my betting account blocked?
If you can’t access your account, contact a representative of the online bookmaker. The reasons may be various. Perhaps you used illegal means to win bets, or you have more than one account.
Why my account gets limited if I win a lot and often?
Trusted and reputable bookmaking companies wouldn’t limit accounts of successful players. However, if it seems like you have wagered on fixed matches, it is possible that your account gets limited.
If a bookmaker blocks my account, will I be able to withdraw the money I have in it?
Yes, you may unless you have used a VPN proxy or have used fraudulent means to profit from the site.
Is there a bookmaker that doesn’t limit accounts?
We cannot pinpoint an operator as each comes with their own general terms and conditions. When registering, you need to agree with them. From then on it is up to you to play responsibly without trying to cheat the bookie. Do this and you won’t encounter any account-limiting issues. If, however, you use any fraudulent means to score winning bets, you will most probably have your account suspended soon.
Here are some of the most frequently asked questions regarding the types of bets that bookmakers support.
If I use systems, such as Martingale, Fibonacci or D'alembert, will the bookie limit my account?
These are mathematically-based strategies that lead to guaranteed success, so bookies shouldn’t mind you using them.
How do online bookies feel about arbitrage betting?
Very few bookmakers out there are okay with arbitrage bets. If you are caught placing such wagers, your account will most probably get suspended.
What happens if my winnings are due to a mistake?
Sometimes bookmaker’s platform may show incorrect information. If you place a bet and it ends up winning, you won’t be happy for too long. Your bet will become void, and your winnings cancelled.
What is the maximum bet I can place?
It varies according to the bookmaker and the sports markets. Some companies allow max bets reaching 2 million euros while others won’t allow stakes higher than 100,000 EUR.
What is the minimum bet I can place?
Once again, it depends on the bet type, sport and the betting site. Sometimes, you can stake 0.10 EUR or maybe 1 EUR.
Can I select one and the same market several times in a row for my bets?
You can choose the same market as many times as you wish. Just be sure that when wagering a bonus, you are familiar with its terms. Some requirements forbid the use of certain markets.
Read the important questions and answers about the deposit and withdrawal options available on betting sites.
Which is the most convenient deposit method to use for my online betting account?
It is up to you to decide. Look at the available payment gateways at the bookmakers you have a registration with and choose the one you like. These include bank cards and wire transfers, e-wallets, mobile payments and more.
Which is the most convenient method for my withdrawals?
Once again, this is a matter of personal preference. If you want to get your money as fast as possible, opt for e-wallets. At the same time, bank transfers come with the highest maximum limits.
Can I use VISA Electron or MasterCard for my transactions?
Yes, you can. Most bookmakers allow card payments.
How much time does it take for my transaction to be processed?
When wiring money from your bank, the money will get credited to your account instantly. When withdrawing using a bank wire transfer, it will take up to 10 working days at most.
How do I deposit using Skrill or Neteller?
Link a bank card with your Skrill, Neteller or another e-wallet profile and transfer the money from there.
Is there a minimum and maximum limit for my Skrill transactions?
The limits are imposed by the bookmakers, so it depends on the betting site to see what the minimum and maximum transactions are allowed. As for Skrill, it is known among punters for its low caps and high max limits.
How do I verify my Skrill account?
You need a bank statement to verify your e-wallet account.
Can I use more than one e-wallet for my payment transaction on betting sites?
Yes as long as the bookmaker supports more than one e-wallet.
Can I use PayPal to fund my betting account?
Very few bookmakers support payments via PayPal.
How much time should I wait for the bookmaker to pay out my winnings?
It depends on the bookmaker and the payment method in question. If the bookie processes payments quickly, bank withdrawals take between 3 to 5 business days. Use e-wallets to receive your money within 24 hours.
Which is the fastest payment method supported by bookmakers?
Use Skrill, Neteller or other e-wallets or opt for crypto payments with Bitcoin for example.
Is my banking info and money safe during transactions?
Each transaction is safe as the bookies use encrypted connection and firewall to protect its customers and the sensitive information they provide.
Can I use the same payment method for depositing and withdrawing money from my betting account?
Yes, you won’t have problems with that as long as the option you have in mind is available for deposits as well as withdrawals.
Why do some bookmakers make me use the same method for my withdrawals as the one I have used for deposits?
Some bookies do make users stick to the same method when funding their accounts and when requesting deposits. They do so for security reasons.
This is our specialized FAQ section regarding your questions to do with Nostrabet and online betting sites as a whole. We hope you found the answers here useful. If you have more questions that need answers, feel free to contact our team so we can add your query to our FAQ page.