How To Upload Fica Documents On Hollywoodbets: Complete Guide

hollywoodbets FICA documents
HollywoodBets FICA Documents

Completing the FICA verification process is mandatory for anyone with a Hollywoodbets account who wants full access to the betting site’s features. Therefore, we have created a Hollywoodbets FICA Guide to help you understand how to upload Fica documents on Hollywoodbets. This guide will explain how to upload documents and what documents are required to fulfill the Hollywoodbets FICA verification process.

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What Does FICA Stand For?

Before you submit FICA documents at Hollywoodbets, it is essential to know that FICA stands for the Financial Intelligence Centre Act. The purpose of the Financial Intelligence Centre Act is to prevent financial crimes such as tax evasion and money laundering and to protect the integrity of the South African financial system.

Resultantly, the act requires betting establishments to verify the identity of their customers to ensure it is compliant with the various provisions of the act. Those wishing to place wagers at Hollywoodbets must comply with the FICA process before they are permitted to withdraw funds from their accounts.

What FICA Documents Does Hollywoodbets Require?

Hollywoodbets is required under the FICA Act to request account holders provide proof of identity and proof of address documentation. Under the provisions of the act, this requires account holders to upload two documents, one that verifies their identity and another that verifies their name and address.

Proof of Identity

In order to verify and activate your Hollywoodbets account, you will need to provide a copy of one of the following proof of identity documents:

  • Your South African Green bar codes identity book
  • Your South African Driver’s License
  • The front and back of your Smart I.D Card
  • Your South African Passport

When uploading your proof of identity documents, you must ensure that your documents are valid. You must also ensure that all identity documents have clear images and that the information is visible.

Proof of Address

To verify a customer’s home address, registered users at Hollywoodbets must forward address verification documents. This may include one of the following:

  • Mortgage statement no more than 2 months old
  • A utility bill no more than 3 months old
  • A bank statement no more than 3 months old
  • Municipal letter no more than 3 months old
  • Lease or rental agreement no more than 12 months old
  • Life insurance policy no more than 12 months old
  • TV license documents no more than 12 months old
  • Tax return no more than 12 months old

How to Submit FICA Documents at Hollywoodbets

In order to accommodate the submission of FICA documents at Hollywoodbets, the operator offers multiple ways for you to submit your FICA documents. Below is a summary of the different options you have for how to submit Fica documents at Hollywoodbets.


One of the most convenient ways to submit your FACA documents to Hollywoodbets is via email. To send your FICA documents via email, you can refer to our guide on how to upload fica documents on Hollywoodbets via email below:

  1. Log into the email address you registered at Hollywoodbets.
  2. Create a new email by clicking “New Mail”.
  3. In the body of the email, make sure you include your Hollywoodbets account number or username.
  4. Upload or drop and drag your FICA identity documents.
  5. Forward your documents to:


The FICA Self-Service website is another convenient way how to send FICA documents on Hollywoodbets. To upload your FICA documents via the Hollywoodbets self-service option, follow these steps:

hollywoodbets Fica self-service
  1. Log into your Hollywoodbets player account.
  2. Click on the “Upload FICA” option to navigate to the self-service website.
  3. Enter your South African ID number, your Hollywoodbets account number and your cell phone number.
  4. Click “Upload Proof of ID” to upload and submit your identity documents.
  5. Next, click “Proof of address” to upload and submit your address documents.

After completing the steps above, if your documents were successfully uploaded, the box will turn green. You can then proceed to click the “Submit Documents to FICA button”, whereupon you will be redirected to a confirmation page where you can click the blue “FICA My Account” button to confirm the documents uploaded are original copies.


Facebook is another option Hollywoodbets account holders can use to upload their FICA documents. This option is slightly different as it requires members to upload their documents via the Facebook messaging app. To upload your FICA documents via Facebook, simply follow these steps:

  1. Log into your Facebook account.
  2. Navigate to the Hollywoodbets Facebook page.
  3. Click on the blue “Message” button.
  4. Select the “Attach a File” option.
  5. Upload your FICA documents.

After uploading your documents, a representative from Hollywoodbets will review your FICA documents, and a representative will advise you once your FICA documents have been accepted.


Similar to Facebook, Hollywoodbets account holders can submit their FICA documents via WhatsApp. However, in order to submit documents via this method, users will need to do the following:

  1. Log into your WhatsApp account.
  2. Tap on the “Chats” button” and select the “New Chats” option.
  3. Enter the Hollywoodbets Whats App number (0660385017).
  4. Tap the “Camera” icon and select the “Photo & Video Library” option.
  5. Upload your identity and proof of address documents.
  6. Enter your Hollywoodbets username and account number.
  7. Tap the “Arrow” button to send your FICA docs to the Hollywoodbets FICA team.

Hollywoodbets Branches

hollywoodbets branches

In addition to email, the self-service option, Facebook and WhatsApp, identity documents can be dropped at any Hollywoodbets branch. Similar to the other identity documentation options, when dropping off identity documents at a Hollywoodbets branch, you will need to provide your Hollywoodbets username and account number. Likewise, you will need to submit:

  • Your proof of identity documents (Green bar codes identity book, Driver’s License, Smart I.D Card, South African Passport)
  • Proof of Address (Lease or rental agreement, life insurance policy, TV license document, tax return, mortgage statement, utility bill, bank statement, municipal letter)


Hollywoodbets has made the submission of FICA documents as streamlined as it possibly can. This is a testament to the professionalism of the Hollywoodbets organization and testament to the company’s adherence to the Financial Intelligence Centre Act of 2021. In doing so, they have ensured players have the resources they need to complete the FICA process in a timely manner and have ensured they protect their customers in the way that the Financial Intelligence Centre Act of 2021 was intended.


Can I submit my documents using the Hollywoodbets app?

Yes, you can submit your documents using the Hollywoodbets app.

What if Hollywoodbets refuse to accept my FICA?

If Hollywoodbets refuses to accept your FICA, you will be unable to activate your Hollywoodbets account.

How long does the process usually take?

Typically, the FICA process at Hollywoodbets takes about 30 minutes, but in some cases, it can take several hours.

What can I do on Hollywoodbets without FICA?

Unfortunately, without FICA, you will be allowed to make deposits and place wagers, but you will be restricted from withdrawing winnings.

How do I submit FICA documents to Hollywoodbets?

You can submit FICA documents to Hollywoodbets via the Hollywoodbets self-service option, via any Hollywoodbets branch, or via Facebook or WhatsApp.

Kristiyan Kyulyunkov
Kristiyan KyulyunkovKristiyan Kyulyunkov specializes in bookmakers’ analyses. He has years of experience betting online and always keeps an eye on the different operators. His tasks in Nostrabet include writing, editing and publishing expert reviews.

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