Captain Cooks Casino Review [2025]

Captain Cooks Casino Canada is an established online casino that has been providing gambling services since 1999. With the casino industry growing rapidly, this Captain Cooks Casino review will cover the ins and outs and then some.

Along with a list of pros and cons, I will provide information about its games, registration process, welcome bonus, and mobile casino. I will even include details about its license, security features, and overall trustworthiness.

Editor’s Note

For anyone interested in playing at a legitimate online casino, Captain Cooks Casino is a good place to start. The casino is licensed by the Kahnawake Gaming Commission, it features a diverse range of games like slots and table games, offers multiple payment methods, 24/7 support, and a pretty decent mobile casino. The site is also easy to use, and promotionally, its rewards program is one of the best in the industry! Keep reading to find out more!

Pros and Cons

Who Is Captain Cooks Casino Canada Best For?

Based on my findings, Captain Cooks Casino is an ideal destination for casino games, live dealer games, and loyalty bonuses. The casino is also best for players on the prowl for big bonuses. While its game inventory may not be the biggest, the quality speaks for itself.

Unfortunately, this casino is not suitable for anyone who likes to bet on sports, nor does the casino offer crash games or mobile apps.

Captain Cooks Casino Games Portfolio

Every casino review worth its weight in gold offers a multitude of games to ensure it provides a variety of entertaining games. After analyzing the game portfolio at Captain Cooks, it became evident that this is exactly what the casino offers. Along with slots, they include table games, progressive jackpots, and many others.

Slots

The most popular Captain Cooks Casino games to play are slots. With over 500 on tap, Captain Cooks game-specific categories like 3-reel, 5-reel, 1-20, and 25+ lines. There is also a dedicated Pragmatic Play category where you will find slot games like 5 Lions Megaways, Candy Corner, Book of Fallen, Fire Portals, and Brick House Bonanza.

Table Games

If you enjoy table games like blackjack or roulette, the 90+ options you can find at Captain Cooks will get the job done. With RTP ranging from 87.16% to 94.1%, the variety includes games like Ultra Warp Roulette, Atlantic City Blackjack, Dragon Tiger, Sic Bo, and No Commission Baccarat.

Progressive Jackpot Games

Captain Cooks may not have the greatest selection of progressive jackpot games, but it is one of a handful of casinos that offer mega jackpot games. With medium to high volatility titles like Cash Splash, Mega Moolah, Treasure Nile, and RTP favorable games like Mega Vault Millionaire, they are as good as they get.

Live Casino Games

The live casino at Captain Cools Online Casino is a must for anyone who enjoys strategic gameplay. With over 200 games, blackjack, baccarat, and roulette take center stage, while others, like Asian games and game shows, are also available.

Powered by Pragmatic Play and Evolution Gaming, each game is delivered in high-def and staffed by professional croupiers to ensure an authentic gaming experience. Moreover, each game offers a variety of viewing and sound options, and users have to activate or deactivate the chat feature.

Game Studios – Brief overview of the top providers

Captain Cooks online casino, like every other online gaming site, relies on game studios to power its casino. With Microgaming (Apricot) as its primary software provider, Captain Cooks has also partnered with other studios to enhance the gaming experience it’s able to deliver, such as:

Captain Cooks Compared to Other Casinos

Comparing Captain Cooks Casino to other big brands in Canada, like LeoVegas and CanPlay Casino, is not as easy as one would think. While there are similarities between the brands, LeoVegas and CanPlay offer a great variety of games.

Likewise, their site design is more refined, and reputationally, they are intact. On the other hand, Captain Cooks appeals to players via its bonuses and casino rewards program, and its design features are nothing to shake a stick at.

Mobile Gambling Options – Is There a Captain Cooks Casino App?

No, there is no Captain Cooks mobile app, but there is a mobile site you can use. While slightly less convenient than an app, the mobile site offers an abundance of gaming options.

Similar to the desktop site, this includes slots, progressives, table games, video poker, and crash-themed games like Mines. Accessible via the Captain Cooks Casino login button, bettors can deposit, withdraw, and, if it tickles their fancy, download a web app to their device’s home screen.

On the plus side, navigating the mobile site was as easy as the desktop site. The Captain Cooks casino mobile login even allows you to save your info for faster access in the future.

Registration Process and Account Verification

Like every other online betting site, you cannot play for real money until you create a Captain Cooks Casino account. Registration doesn’t take long; all it requires you to do is:

1. Visit Captain Cooks Casino CA.
2. Select the “Click Here To Play Now” option.
3. After that, enter your name, email address, date of birth, and gender.
4. Next, you will need to create a password, enter your address details, and mobile number.
5. Then, you will need to opt in for the welcome bonus and verify that you meet the minimum age requirements.
6. Lastly, you will need to click the “Access Bonus Here” button to submit your details.

Once completed, you can navigate to the Captain Cooks casino login button, enter your user details, and proceed to the banking section to fund your account. However, before you can withdraw funds, you will be required to provide the casino with one of the following:

• A copy of your provincial ID
• A copy of your Canadian passport
• A copy of your provincial driver’s license
• A copy of a document that confirms your address details

In all fairness, this is a fairly standard process that wasn’t difficult to navigate. It took me less than five minutes to register and provide Captain Cooks with the requested identity verification information.

Captain Cooks Welcome Package

After registering an account at Captain Cooks, the casino offers its newest players the opportunity to become instant millionaires. A generous offer, opting in for the Captain Cooks bonus, is as simple as depositing $5. With it, you will receive 100 spins on the Mega Money Wheel. You will also have the chance to try out the following supplementary match bonus opportunities:

• Second Deposit: 100% up to $100
• Third Deposit: 50% up to $150
• Fourth Deposit: 25% up to $125
• Fifth Deposit: 100% up to $100

The bonus terms for the welcome offer are 200x for the first and second deposit bonuses and 30x for the third, fourth, and fifth deposit bonuses. Additionally, the bonus must be claimed within 7 days, and bets are capped at 25% of the original bonus amount received.

On the grand scale of things, the bonus itself is attractive, but if I am being honest, the bonus wagering terms, when compared to similar operators, are excessive. That’s not to say they are not achievable, and with five bonuses up for grabs, the entertainment value speaks for itself.

Payment Options – Captain Cooks Deposits and Withdrawals

When you are ready to make your first deposit at Captain Cooks Casino, you will find plenty of payment methods. As a Canadian, I could deposit via crypto, or if I preferred, my credit card, debit card, Interac, Paysafe, or Much Better.

I should mention that all deposits are processed instantly, regardless of the option. However, crypto deposits may experience a slight delay. That said, withdrawal processing and the amount you can deposit or withdraw depend on the method selected. Interac is my go-to, but as the table below depicts, you may think otherwise.

• Deposit Methods
• Withdrawal Methods

Payment Method	Deposit Minimum	Deposit Maximum	Time for Deposit
Visa	$5	-	Instant
MasterCard	$5	-	Instant
Paysafe Card	$5	-	Instant
Interac e-Transfer	$5	-	Instant
Neosurf	$5	-	Instant
MuchBetter	$5	-	Instant
Flexepin	$5	-	Instant
JCB	$5	-	Instant
eCheck	-	-	-
Payz	$5	-	Instant
Cryptocurrencies	$5	-	Instant

Payment Method	Withdrawal Minimum	Withdrawal Maximum	Time for Withdrawal
Visa	-	-	-
MasterCard	-	-	-
Paysafe Card	-	-	-
Interac e-Transfer	$50	$25,000	1 to 3 working days
Neosurf	$50	-	2 to 3 working days
MuchBetter	$50	N/A	2 to 3 working days
Flexepin	N/A	N/A	N/A
JCB	-	-	-
eCheck	$50	$20,000 - $70,000 depending on the processor	1 to 3 working days
Payz	$50	N/A	1 to 3 working days
Cryptocurrencies	-	-	-

How Helpful is Captain Cooks Customer Support?

I had the opportunity to gauge the responsiveness of Captain Cooks customer support. While they were able to respond to my queries effectively, response times weren’t the greatest. Typically, I had to wait several minutes before an agent responded, but given the site’s popularity, that is to be expected.

Fortunately, Captain Cooks offers email support, so for those who don’t mind waiting, here are the support options you can avail:

• Live Chat – 24/7
• Email: support@crhelpdesk.com

I spoke to support via live chat, as it was the most convenient option. Overall, the reps answered my questions and were friendly.

Security and Licensing

Captain Cooks Casino is licensed in Canada by the Kahnawake Gaming Commission and, in Ontario, by the Alcohol and Gaming Commission of Ontario. The gaming commission ensures the site is regulatory compliant.

In addition, the Kahnawake Gaming Commission and the Alcohol and Gaming Commission of Ontario ensure the site protects its gaming operations and the data that its customers entrust it to protect. In this regard, they employ SSL encryption software to encrypt the data transmission. Likewise, the site’s servers are firewall-protected, and the site has a valid security certificate.

Captain Cooks Responsible Gambling Features

Responsible gambling is an integral part of Captain Cooks’ commitment to providing a safe gaming environment for its customers. Apart from offering advice on how to gamble responsibly, the casino offers the following:

• Deposit Limit
• Cool-Off Period
• Self-Exclusion

Along with the above, Captain Cooks provides links to sites like Gamblers Anonymous and the National Council for Problem Gambling. Both provide counseling services to those who are struggling to manage their gambling activities.

User Experience and Feedback

From all accounts, 73% of respondents on sites like Trustpilot have given Captain Cooks Casino a 5-star rating. While unusually high, posters have spoken highly about the casino’s loyalty program and the responsiveness of its support agents. More spoke favorably about the games they could play and the positive vibes of the casino.

However, some respondents were less enthusiastic about the casino. One player was upset about being unable to redeem loyalty points, and quite a few complained about the withdrawal process or the lack of payment altogether.

On the plus side, Captain Cooks Casino responded to each poster with gratitude for those who praised the casino and offered assistance to those who did not.

History and Background of Captain Cooks

Captain Cooks Casino is one of seven gaming properties owned and operated by Apollo Entertainment Ltd. Based in Malta, Captain Cooks was founded in 1999 so players could experience the best interactive gaming.

Founded as a stand-alone Microgaming casino, the casino is licensed by the United Kingdom Gambling Commission, Kahnawake Gaming Commission, and the Alcohol and Gaming Commission of Ontario.

Since its inception, the casino has become a multi-language, multi-software provider platform. It offers traditional casino games like slots, video poker, and table games, and more recently, Cooks Casino added a live casino to the mix.

Verdict and Rating

Overall, I have given Captain Cooks Casino a 4/5 rating . The site is appropriately populated with a balanced selection of games, it is easy to use, and its loyalty program offers some of the best promotional incentives in the industry.

That said, there are some downsides to playing at Captain Cooks, namely the lack of an app and its high bonus wagering terms. But for those willing to ignore this, Captain Cooks is a good choice for players from Ontario and the rest of Canada.

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