Captain Cooks Casino: All Available Contact Methods

captain cooks casino contacts
Contact Methods at Captain Cooks Casino Canada

Captain Cooks Casino is a casino site that cares for its customers, offering them different contact options. Most casinos only focus on their games and bonuses, but this one takes everything one step ahead. That’s why it has an exciting help section; we are about to learn more about it.

✍️ Live chat supportYes, Available 24/7
☎️ Phone number

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Captain Cooks Casino Phone Number

Many people will be looking for a Captain Cooks Casino phone number because they think it is the quickest and most effective way of finding an answer. Albeit true up to a point, this contact option is not accessible as of now. Luckily, our experience helped us find other ways of contacting the brand.

Captain Cooks Casino Live Chat

The lack of a Captain Cooks Casino phone number does not mean you can’t contact this operator. Luckily, a live chat is accessible in seconds and should contain all the answers you need.

Those who decide to use the Captain Cooks Casino live chat can expect to talk to experienced support agents. Even though users may need to wait for a few minutes to get a response, the agents go above and beyond to provide the needed answer.

Users who are unsure how to start charting can use the following example:

“Hello! I am writing because I want to ask XXX…”

captain cooks casino live chat
Live chat support at Captain Cooks, part of Casino Rewards Group operators

Keep in mind the support agent may require more details about your account prior to answering your question.

Captain Cooks Email

Since there isn’t a Captain Cooks Casino phone number and some people are uncomfortable using the live chat, they may want to send an email. Luckily, this option is available, and you can ask a variety of different questions.

If you decide to send an email to, you will usually get a response within a day. This is the recommended contact option when you want to ask something, and you can use it whenever you want.

Here’s an example of an email you could send:


My account name is XXX, and I want to ask the following question(s):




Kind Regards”

Captain Cooks Casino Social Media

Visiting the contact section at Captain Cooks Casino will reveal that the casino does not list its social media. Nevertheless, you may find things like Facebook Groups and other options and ask questions. The bad news is that you will most likely not get a response, and even if you do, it won’t help you because you won’t find any support agents.

We expect this to change soon because social media is becoming more important and is the go-to option for most gamblers when they need help.

Although there are some Captain Cooks Casino pages on Facebook and Instagram, there are no clear indications that they are the official social media pages of the casino. Because of that, we recommend using only the on-site contact options to ask your questions.

What to Contact Captain Cooks Customer Support for?

People are looking for a Captain Cooks Casino phone number and other options because they may want to ask questions about the following:

  • Their account
  • The payment options
  • Bonuses
  • Features
  • Affiliate Program

Final Say

We were a bit disappointed by the lack of more contact options. Fortunately, those accessible are enough to help you find the answer you need. If it is up to us, we will choose Live Chat because it is faster, but emailing can be a solid option, at least in most cases.


What to do if I don’t get a response? Should I try another method or keep waiting?

We believe you should wait because the support team will eventually handle your questions.

How often can I contact Captain Cooks support?

You can use the live chat and email as often as possible.

Do I have to pay to use the customer support department at Captain Cooks?

No, there are no fees associated with using the live chat or email.

Veselin Ignatov
Veselin IgnatovVeselin is one of the primary authors of Nostrabet Canada. He has a lot of experience analyzing online casinos and sports betting websites. Also, he is known for his professional touch on various valuable iGaming content.

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