Jackpot City Casino Canada likes to get things started with a bang, and with its user-friendly interface, this is a site that Canadians appreciate. As a standalone casino and live casino betting site, the casino offers player-friendly promotions, a range of banking options, and 24/7 support.
Given all Jackpot City Casino has to offer, I set out to convey my findings in this review. Read on to see if Jackpot City Casino Canada is the right casino for you.
Editors Note
Jackpot City Casino has a sleek design with a combination of colors and an easy-to-use menu that allows you to navigate to its casino games, live casino, mobile casino, promotions, banking section, and help center.
The site also includes the option to select your desired language. As you continue to navigate the site, you will discover quick links, legal information, and other relevant information. Overall, Casino Jackpot City delivers a positive impression that is organized and well-versed.
Pros and Cons
- Pros
- Impressive game inventory with 950+ games
- Live dealer games from top-tier software providers
- Useful navigational features & quick links
- Generous welcome bonus + daily spin offer
- Cons
- No Android app
Who Is Jackpot City Canada Best For?
At first glance, you would think that Jackpot City Casino is geared toward slot players, but the reality is, it offers multiple gaming options. Table game players will find the selection of card games covers the basics and then some.
The site is also suitable for video poker and video bingo enthusiasts, and there are plenty of options for those who like playing live dealer games. Android bettors will be disappointed by the lack of an app, though. Also, the bonus wagering terms can be a bit high at times.
JackpotCity Casino Games Portfolio
One of the reasons Jackpot City is attracting so much attention is its game portfolio. With over 950 casino games, it offers easy-to-navigate options for slots, table games, and live casino games. Each has a selection of games, and the option to use a search function, or you can always use the “All Games” option if you are unsure what type of game you want to play.
If you are unsure, there is a demo play version available. Tapping on it will allow you to play the game for fun. With that said, let’s explore each gaming category to see what they have to offer.
Slots
With 820 slot games to choose from, it’s obvious that slots are the star of the show. Featuring a diverse range of themes, the graphics are superb, and the navigational options allow you to view the hottest slots or create a list of favourites.
Naturally, each slot has a different volatility rating, and the RTP percentages range from 86.36% to 97.84%. Some of my favs include Wacky Panda, Blazing Bison, Assassin Moon, Mighty Titan, and Piggy Bonanza.
Table Games
Table games, and those that Jackpot City offers, are another component of the casino’s success. With 73 titles, it features a diverse selection of games with varying RTP percentages. Some of the easier games to play, like Classic Blackjack and HiLo, are great for beginners. More advanced options like Turbo Multifire Roulette, and Real Baccarat with Holly are also good choices.
Jackpot Games
Jackpot games never fail to excite the masses, and it is with that in mind that Jackpot City Canada has decided to offer a combination of progressive and non-progressive jackpot slots. Here, you will find the same navigational options that its slots category offers.
You will also find 79 jackpot games in total. Among them, Hyper Strike, 9 Pots of Gold, and Sugar Craze Rising rank high in my books although Gold Blitz and Inferno Fortunes are also great games to play, too.
Megaways
Megaways games have a reputation for delivering big wins and heart-pounding excitement. With 15 to choose from, they include RTP-favourable games like Break Da Bank Again Megaways and Wolf Blaze Megaways. Likewise, this section offers low to high volatility games like Destiny Joker Megaways, Explode the Toad Megaways, and Joyful Joker Megaways.
Video Poker
Not every casino offers video poker, but at Jackpot City, you will find 14 variants. Classic in nature, they include standard video poker variants and a combination of power video poker variants. The best options for high RTP returns are Joker Poker and Jacks or Better. For medium volatility options, Bonus Poker Deluxe, Bonus Deuces Wild, and All Aces Power Poker are your best options.
Video Bingo
Video bingo enthusiasts will be impressed by the 19 video bingo games they can play. Featuring a combination of RTP-friendly, low to medium volatility options, they include titles like Fu 88, Mighty Zeus video bingo, Tiki Bar video bingo, Sticky Feet Reel Bingo, and Deep Sea Dollars Reel Bingo.
Live Casino Games
The Live Casino games at Jackpot City Casino have been hand-picked to ensure everyone has a game to play. With 4 live dealer games and counting, Pragmatic Play and OnAir are reasonable for delivering the exceptional quality that they provide.
I can attest to that quality as I played several variants. Each of the games I played features high-definition graphics, and with zero lag, results were delivered in real time. What’s more, hosts were friendly, meaning playing games like Blackjack, Roulette, and Vegas Ball Bonanza was not only fun but also socially entertaining.
Game Studios
Jackpot City Ontario, like every other online casino, relies on its partnership agreements with game studios to deliver the gaming content its customers crave. Unfortunately, the casino doesn’t actively promote its partnerships, but as you can see from the list below, it includes some of the best game studios in the industry.
- OnAir Entertainment
- Pragmatic Play
- eZugi
- NetEnt
- Apricot
- Evolution Gaming
Jackpot City Compared to Other Casinos
Jackpot City Online Casino faces stiff competition in the world of iGaming, so it is worthwhile comparing it to two of its biggest competitors. During that process, the similarities between the three became apparent.
For example, Jackpot City, Casino Action, and 888Casino offer a similar number of games – slots, table games, and live dealer games. Furthermore, they are promotionally identical, and they each offer a slick interface with modern navigational features.
Compare JackpotCity with more casinos| Welcome Bonus | Turnover | Minimum Deposit | Demo Games | Loyalty Program | ||
C$1600 + 10 Chances to Win $1,000,000 | 35x | $10 | ||||
19+ | 1st / 2nd / 3rd / 4th Deposit - Match Bonus up to C$ 400 • 10 daily spins to win a Million • New customers only • Min deposit C$ 10 • Wagering & Terms apply
| ||||||
$1250 | 200x + 30x | $10 | ||||
19+ T&C apply | Play Responsibly | ||||||
100% up to $1000 + 100 FS + 100 Extra FS | 30x | $10 | ||||
Reg Offer: C$10 minimum first time deposit using code FIRST888 to receive Bonus of 100% of your deposit up to C$1,000 and 200 free spins • Only available to customers in Canada (excluding Ontario) • Use Bonus within 90 days and Free Spins within 14 days • Selected games only • Wagering Requirements and full T&Cs apply | Play Responsibly | ||||||
Mobile Gambling Options – Is There a Jackpot City App?
Yes, Jackpot City Casino has an iOS app, but Android users who wish to access their accounts via their mobile device will have to settle for a mobile-compatible version of the casino. Despite that, there is a home screen shortcut that players can avail to simplify the login process.
The mobile casino version is as good as the desktop and iOS app versions. It has the same gaming categories and navigational features. Moreover, software updates are automatic, and the site is easy to use.
Registration Process and Account Verification
To unlock the bonus opportunities and gain access to its inventory of casino games, Jackpot City Casino requires users to fulfill the registration requirements. Signing up is easy if you follow the steps below:
- Click the orange “Sign Up” button next to the Jackpot City Casino login tab.
- Choose your country and the province you reside in.
- Next, create a username and password for your Jackpot City Casino account.
- Then, enter an email address, phone number, and language preference.
- Now, enter details like your name, occupation, job title, and residential address.
- Lastly, verify you’re not a politically exposed person, then agree to the T&Cs before clicking the “Register” button one last time.
After you have submitted your details and confirmed your account, the next step of the registration process is the verification of your identity. This is a standard procedure that Jackpot City Casino requires from every player. To verify your account, simply:
- Use the Jackpot City Canada login to enter your account details.
- Once logged in, navigate to the verification dashboard.
- After that, confirm your name and address details.
- Then, select the “Proof of Identity” option.
- Once you do this, upload a valid form of government ID (Driver’s license, passport, etc.)
- Lastly, take a selfie in a well-lit area.
Once you complete the above steps, your details will be submitted for approval. Overall, this was a straightforward process that was easy for me to complete. The approval took longer than I expected, but given the time I submitted my details, that was to be expected.
JackpotCity Welcome Package – up to C$1600
If you are on the prowl for a bonus, the Jackpot City Bonus Package might be what you’re looking for. Structured as a multi-deposit promotional offer, it will award up to $1,600 in bonuses + 10 chances per day to spin for a million.
To take part in their promotional offer, a minimum deposit of $10 is required. Once a qualifying deposit has been made, you will be eligible for a 100% match bonus up to $400 on your first four deposits.
That said, if you want to claim this offer, you need to do so within seven days. Moreover, you have to roll over your deposit and bonus 35x before a withdrawal iss processed. Likewise, while wagering your bonus, you will be restricted to an $8 per round bet limit.
The bonus itself, in my opinion, is similar to other offers I have seen. The primary difference is that this is a multi-deposit promotional offer, and the bet limit is somewhat restrictive.
Payment Options – Jackpot City Deposits and Withdrawals
Jackpot City Casino real money accounts can be funded via a variety of non-crypto payment options. For deposits and withdrawals, this includes Canadian-friendly options like Paysafecard, Interac, InstaDebit, and MuchBetter.
I believe that Interac is the best option for Canadians. It is easy to use, and most banks offer this option to simplify the online transaction process.
That said, bettors can also transfer funds via MasterCard, Visa debit, and several others. You can find a summary of the available payment methods below.
| Payment Method | Deposit Minimum | Deposit Maximum | Time for Deposit |
|---|---|---|---|
 Visa | $50 | $300,000 | Instant |
 Neteller | $50 | $300,000 | Instant |
 Skrill | $50 | $300,000 | Instant |
 Paysafe Card | $10 | $300,000 | Instant |
 MasterCard | $50 | $300,000 | Instant |
 Instadebit | $50 | $300,000 | Instant |
 Interac | $50 | $300,000 | Instant |
 Payz | $50 | $300,000 | Instant |
 Online Bank Transfer | - | - | - |
| Payment Method | Withdrawal Minimum | Time for Withdrawal |
|---|---|---|
| Visa | - | - |
| Neteller | - | - |
| Skrill | - | - |
| Paysafe Card | - | - |
| MasterCard | - | - |
| Instadebit | - | - |
| Interac | - | - |
| Payz | $50 | 24 hours |
| Online Bank Transfer | $50 | 3-5 days |
How Helpful is Jackpot City Customer Support?
Like most I have had the pleasure of speaking with via live chat and email, Jackpot City customer support was helpful. The agents seem well-versed in the casino’s operations, and when faced with a difficult question, they were able to steer me in the right direction.
- Email: jackpotcity@casinosupportgroup.com
- Telephone: 1-800-768-1946
Security and Licensing
In Canada, Jackpot City Casino is licensed by the Kahnawake Gaming Commission, and in Ontario, it is licensed by iGaming Ontario. Subsequent to its licensing, players who opt to play at the casino are ensured a secure gaming experience.
That security comes from the casino protecting its services via a robust backend. It also ensures all communications and data are encrypted and that information is appropriately stored so that only those authorized can view it.
Jackpot City Responsible Gambling Features
Jackpot City Casino, like other responsible gambling advocates, does all it can to ensure its customers play within their means. As such, the casino, along with providing links to ConnexOntario, Gamblers Anonymous, and the Responsible Gambling Council, provides the following:
- Deposit Limit
- Loss Limit
- Session Limit
- Self-Exclusion
In addition to the above, the casino provides a self-assessment test that players can take if they believe their gambling activities are getting out of control.
User Experience and Feedback
Investigating what others have to say about a casino’s services can tell a lot about its integrity. A low rating suggests the casino has some work to do, and a higher rating suggests the casino is trustworthy.
The majority of reviews praised the site for its game catalog, while 1-star reviewers complained about the withdrawal process. Unfortunately, Jackpot City doesn’t respond to posts, so it’s hard to determine the validity of negative reviews.
History and Background of Jackpot City
Jackpot City Casino is a licensed gaming site established in 1998. Originally founded as a standalone Microgaming platform, it has evolved to include multiple other gaming providers, such as Pragmatic Play and OnAir.
Licensed by the Malta Gaming Authority, its entry into the Canadian market saw licenses being issued by the iGaming Ontario and the Kahnawake Gaming Commission. Today, the site is known for its lucrative promotions and the addition of a live casino. Available in English and French, the site accepts Canadian dollars and maintains transactional integrity via secure socket and transport layer security software.
Our Verdict and Rating – Why You Should Play at Jackpot City
One thing about Jackpot City Online Casino Canada that can’t be disputed is its game catalogue and promotional might. The casino clearly has its head on straight, as promotionally, it has plenty to offer, and its game catalogue is on par with its closest rivals. The site offers an intuitive layout, and its reputation is intact. As such, I have given JackpotCity Casino a 4.3/5 rating.
FAQ
Is Jackpot City Legal in Canada?
Yes, Jackpot City is legal in Canada, including the province of Ontario.
How long do withdrawals at JackpotCity Canada take?
Typically, the casino processes withdrawal requests within 24 hours, but in some instances, bank withdrawals can take up to five days.
Does JackpotCity CA pay out?
Yes, Jackpot City pays out and game results are determined by a random number generator that is tested for accuracy every month.
Who owns Jackpot City Casino?
Jackpot City Casino is owned by Cadtree Limited, a company that owns and operates 17 other gaming properties.
Where can I download the JackpotCity mobile app from?
You can download the Jackpot City mobile app for iOS via the App Store, or by clicking the “Casino App” link on the operator’s home page.
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