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Bets.io Review Canada 2024

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Veselin Ignatov
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Veselin Ignatov
Veselin Ignatov

Veselin is one of the primary authors of Nostrabet Canada. He has a lot of experience analyzing online casinos and sport...

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Although a relatively new name to the world of crypto gambling, Bets.io has found its footing in the extremely competitive market. Supporting hundreds of cryptocurrencies, including big names like Bitcoin and Tether, this has become a popular destination among crypto enthusiasts. Although it impressed me at first glance, is it one of the top crypto sportsbooks available? Keep reading this Bets.io review to find out.


Pros and Cons

  • Pros:
  • Great sports coverage
  • Accepts a huge number of cryptocurrencies
  • Excellent live support
  • Good first deposit bonus
  • Cons:
  • The website is not user-friendly at times
  • No native mobile app

Who Is Bets.io Best For?

Bets.io is not a place for people wanting to use fiat currencies or more well-established payment methods. Although you can purchase crypto using the likes of Mastercard, Visa, Skrill and Neteller, you cannot withdraw into these accounts. If you are really into crypto, however, Bets.io may well offer appeal with its dual casino and sportsbook offering.


Bets.io Sports Betting Coverage

bets.io sports

Users at Bets.io enjoy great coverage that spans a wide range of sports, both big and small. The exact list varies depending on upcoming fixtures but there are usually 30+ sports available. This puts Bets.io on the same level as other top sports betting brands. As a result, you will generally find Bets.io provide odds for the sporting fixture you want. The only exception to this is horse racing. As like with many online betting sites, Bets.io does not cover horse racing. Here is more information about the big sports you will find at Bets.io though.

  • Alpine Skiing
  • American Football
  • Aussie Rules
  • Badminton
  • Baseball
  • Basketball
  • Biathlon
  • Boxing
  • Cricket
  • Cycling
  • Darts
  • eSports
  • Field Hockey
  • Football
  • Formula 1
  • Futsal
  • Gaelic Football
  • Gaelic Hurling
  • Golf
  • Handball
  • Ice Hockey
  • Lacrosse
  • MMA
  • Motorbikes
  • Olympic Games
  • Pesapallo
  • Rugby
  • Snooker
  • Specials
  • Speedway
  • Squash
  • Surfing
  • Tennis
  • Volleyball
  • Water Polo

Ice Hockey

Bets.io manages to impress with its ice hockey coverage. They provide lots of odds for action happening across the globe, not just the NHL. This means covering league and cup action in Canada, Sweden, Finland, Czech Republic, and Germany, to name a few. For NHL betting, Bets.io supplies customers with a huge range of outright betting markets. It is a shame they are not divided into relevant categories but the list itself is extremely impressive.

Basketball

Basketball’s biggest league, the NBA, receives plenty of attention at Bets.io. Not only is every game covered but there is also a huge list of outright markets. This allows punters to bet on a team’s performance such as the number of wins, to make play-offs or player performance like average points or average rebounds per game. Away from America’s top league, Bets.io offers odds on fixtures in 30+ basketball leagues globally.

Soccer

Within soccer coverage, there is not much more Bets.io can do. Covering competitions in Europe, Asia, North America, South America, and Africa, there can be well over 1,000 fixtures to bet on each week. As well as the breadth of coverage, Bets.io also provides customers with depth too. For many nations, you can bet on multiple leagues, not just the top division. They even provide odds for an increasing number of women’s football matches.

eSports

Another sports category that Bets.io does well is eSports. Customers will find they can bet on a wide variety of competitive gaming, spanning several different games. Some of the eSports Bets.io features include Counter-Strike 2, League of Legends, Arena of Valor, Dota 2, Mobile Legends, and Rainbow Six. In addition to this, Bets.io also features odds for various sporting games such as eFootball and eCricket.


Betting Markets, Odds and Margins

Having odds for lots of sporting events is one thing, but a top bookmaker will also focus on additional markets and good value odds. Looking at markets, Bets.io does well overall without excelling. For the most popular fixtures, they provide a solid list of extra markets but you can find a larger selection at other websites. A similar situation is true for the odds Bets.io supplies. Generally, value is fair with payout rates often between 91% and 94%. But Bets.io do not focus on providing the smallest house edge.


Bets.io Live Betting

bets.io live sports

Betting in-play at Bets.io has strengths and weaknesses. Starting with the former, the in-play is tidily organised and you can easily switch between sports and eSports. Within each live fixture, you can use market categories to help you find the market you want to bet on. Finally, Bets.io supports quick bets on in-play selections, allowing you to bet in just one click.

As for weaknesses, the website lets you filter by sport but does this by displaying an unnamed icon. Sometimes it is not particularly clear what sport the icon relates to. Another limitation is that live streaming is only available on (some) eSports and nothing else. Instead of a stream, Bets.io often includes a live match-tracker. However, these are rather basic and offer little insightful information.

Overall, I found the live betting experience to be satisfactory but with room for improvement compared to many rivals.


Top Betting Features

The following three features are becoming increasingly available in the world of online gambling. At Bets.io though, they are yet to appear or are only available in a limited capacity.

  • Bet Builder – Bets.io offer some pre-made combo bets for some sports that combine two markets from the same match. There is, however, no option to create a personalised bet using 2+ markets from within the same fixture.
  • Cash out – You can cash out bets at Bets.io. The feature is not available for each betting market, but when it is available, you can see the option in your bet slip.
  • Live streaming – Bets.io only provide live streaming for some eSports fixtures. eSports are the only exception because they often come with a publicly available, free live stream.

How to place a bet at Bets.io Canada

Placing a bet at Bets.io Canada follows a relatively standard process. You can use the menu options or the search function to find fixtures on the site but the latter doesn’t work brilliantly. The search function will show a mix of old ‘closed’ fixtures as well as upcoming ones, for the team/player you search for. Due to this, I sometimes found it easier to search via the menus.

  1. Find the sporting fixture you want to bet on.
  2. Click on the game to load all available markets.
  3. Select the odds of the selection you wish to bet on.
  4. Repeat steps 1-3 if you wish to make a multiple bet.
  5. Once complete, head to the bet slip and enter your stake for the desired bet type (e.g. singles combo or system).
  6. Confirm your bet underneath.
bets.io place a bet

Bets.io Compared to Other Bookmakers Operating in Canada

In some areas, I believe Bets.io compare well against other Canadian bookmakers. They cover a lot of sporting action, both live and pre-game, and tend to offer a solid selection of markets. I also like the additional resources such as fixture schedules, results, and the detailed statistics centre.

Bets.io do not compare as well in other areas though. When looking at things such as website design, betting features, and offers, better options exist in Canada.

Compare Bets.io with more bookies
Welcome BonusLive BettingLive StreamingCashoutAppsBonus PercentageTurnover
100 USDT + 1,000 USDT
-
50% + 150%
-
19+ T&C apply | Play Responsibly
C$4,000
-
200%
40x
19+ T&C apply | Play Responsibly
$200
100%
10x
19+ New Canadian customers only. Opt-in required. Bonus based on first deposit of $10+. Debit card and Interac available. Bonus comes with 10x wagering at odds of 1.75+. Promotion valid for 7 days after registration. Full terms apply | Play Responsibly


Bets.io Casino – Top Games and Features

bets.io csaino games

It is important to remember that Bets.io is not just a sportsbook but also an online casino. The casino side of the website is perhaps the most impressive as it boasts so many games. You will find over 100 game studios offering titles, giving players an outstanding level of variety. Helpfully you can filter games by providers although I would like to see additional filter/category options.

Bets.io offer customers thousands of different virtual slots, hundreds of jackpot games plus a substantial collection of table games and ‘other’ games. You can try most games using free ‘play’ credit play funds by selecting the ‘demo’ version. This is not possible at the live casino, however, as all bets here are real. Many tables accept very small stakes though so you don’t have to bet big to take part.

As with the main casino, the live casino boasts exceptional levels of choice. Classic casino games, in authentic surroundings, are widely available, including baccarat, blackjack, roulette, and poker. In most cases, you can play them the traditional way or with a twist. Outside of this you also have exciting gameshow-style games and lottery/keno games.

Bets.io run a separate welcome bonus at the casino, featuring deposit bonuses and free spins across your first three deposits.


Mobile Gambling Options – Is There a Bets.io App?

bets.io mobile version

Bets.io offer customers a lightweight web app, rather than a native app. You can access the web app directly from the Bets.io app mobile site. Just tap ‘Install App’ across the header when it appears. With it only being a web app, it does not come with the level of features or functionality a native app would have. You can, however, still turn on notifications and limit data/battery usage.

Other than this, the Bets.io app platform offers an identical gaming experience to the mobile site, which is largely positive. It has some of the design issues of the desktop site but pages load smoothly and it is generally well structured. As a result, I found it relatively easy to place bets using my smartphone at Bets.io.


Bets.io Registration Process and Account Verification

If you are a brand new Bets.io Canada customer, here is how you create an account.

  1. Click one of the ‘Sign Up’ buttons on the homepage.
  2. Enter your email address and create an account password.
  3. Click the box to confirm you agree with the site’s terms and privacy policy.
  4. Click the green ‘Sign Up’ button.
  5. A few moments later you will receive a ‘confirm your email’. When the email arrives, click the ‘Confirm’ button within the email to complete registration.
bets.io registration

Alternatively, rather than registering with an email address and password, you can log in directly using an existing Google account. To do this, just select the ‘G’ button at the bottom of the registration form and sign in.

Once registered via either process, you are good to start playing. Users do not need to complete any verification steps after creating an account. Thanks to this, and the short registration form, I am impressed at just how easy it is to get started at Bets.io compared to many betting sites.


Bets.io Welcome Bonus and Promotions

Bets.io sports welcome bonus

New Bets.io players can enjoy a free bet worth 50% of their deposit as well as a 150% hunting bonus when depositing at least 20USDT. Just use the promo code FREEBET when making your first payment to unlock the free bet (worth a maximum of 100 USDT), which needs spending on events with odds between 1.2 and 2.5.

As for the hunting bonus, players need to activate this and start placing real money bets. Bets.io will then give players instalments of OnlyWin free bets based on the size of their average real money bets.

🎁 Welcome Offer100 USDT + 1,000 USDT
✍️ Bonus Code
FREEBET
Copy
💸 Minimum Deposit20 USDT
⚡ Wagering RequirementsNo wagering

Compared to other welcome offers, I think this is a fairly generous package. The only major drawback is the limited odds range you can use the free bets on.


Payment Options – Deposits and Withdrawals

As an exclusively crypto casino and sportsbook, Bets.io only accepts crypto deposits. Have no crypto? This is no problem as you can purchase it on the site via MoonPay using a range of fiat currencies. Bets.io accepts hundreds of cryptocurrencies when depositing. You can only play using 11 though, so if depositing from a currency not included in the 11, Bets.io will ask you to convert it.

Payment MethodDeposit MinimumDeposit MaximumTime for DepositMinimum WithdrawalWithdrawal MaximumTime for Withdrawal
Visa LogoVisa$3030000 BTCInstant---
MasterCard LogoMasterCard$3030000 BTCInstant---
Skrill LogoSkrill$45$30000Instant---
Neteller LogoNeteller$45$30000Instant---
Paysafe Card LogoPaysafe Card$40$30000Instant---
Cryptocurrencies LogoCryptocurrencies5 USDT-Instant0.0010 BTC1 BTC-

How Helpful is Bets.io Customer Support?

One of the biggest strengths of Bets.io is the quality of their English-speaking customer support. Their live chat system is online 24/7 and you will normally find you are connected to an agent within a minute. I consistently found the support agents to be very knowledgeable, responsive, and friendly. As a result, this is the easiest way to get help at Bets.io but there are other ways. As well as a fairly limited ‘Knowledge Base’ page, you can email enquiries to support@bets.io or complete the website’s contact form. Email response times are quick but not as rapid as on live chat.


Security and Licensing

A Curacao-based company, Bets Entertainment N.V., owns and operates the Bets.io brand. They currently use a Curacao Gaming Control Board licence, OGL/2024/1178/0479, issued on July 29th 2024. As for security, the measures in place are not something Bets.io provides details of. They only mention that they “endeavour to protect your personal information and respect your privacy in accordance with best business practices and applicable regulations”.

Despite the lack of detail, I can tell you that their website uses a secure, encrypted connection. Additionally, the site supports two-factor authentication for player accounts. We recommend enabling this as it significantly reduces the likelihood of unauthorised access to your account.


Bets.io Canada Responsible Gambling Features

Bets.io has a page dedicated to Responsible Gambling but it only features general advice you can find anywhere. It does not list the measures in place for Bets.io customers. This is a shame because Bets.io offer several options for players wishing to establish Responsible Gambling controls. These include wager limits, loss limits, session limits and a cooling off or self-exclusion period. To apply any of these to your account, contact customer support.


User Experience and Feedback

Many online casinos receive poor feedback online but this is not the case for Bets.io. Customer feedback is largely positive with many players seemingly happy with their experience using the website. Users most appreciate the quick payments, quality customer support, the quality of bonuses, and the hassle-free nature of the site.

Only a small minority of users report being unsatisfied with Bets.io, and many of the complaints do not seem particularly justified. Some players complain about games not paying out or being ‘rigged’ but there is no evidence for this. There are also a few complaints about customers having their accounts closed. In most cases, Bets.io responded and stated the player had broken the terms and conditions of the site.


History and Background of Bets.io

Bets.io first began taking bets when it was launched in 2021. Serving a global audience of crypto gamblers, it has gone from strength to strength during its fairly short existence. Just a year after going live, Bets.io claimed SiGMA Europe’s Rising Star Operator of the Year award. In 2023, they went on to claim the Best Crypto Casino of the Year at the same event.

Bets.io averages around 10,000 active monthly users (from 500,000 registered in total) with total monthly bets totalling $50m.


Verdict and Rating – Why You Should Bet at Bets.io

There are a growing number of crypto betting websites but few that support as many currencies as Bets.io. Payments are something that Bets.io manage well, and their no-hassle approach is what keeps their regular customers happy. Players also like the small, but good-quality selection of regular offers and the sheer number of sporting matches covered.

For me, it is a site with some room to improve but it is still a young brand and one that is striving to improve. It is still worth checking out in its current state, but I expect more to come from Bets.io in the future.

Rating: 4.6/5.


FAQ

Is Bets.io licensed and regulated?

Bets.io operates using a valid licence issued by the Curacao Gaming Control Board.

Is Bets.io customer support available 24/7?

Bets.io customer services is active 24/7 to help customers with any problems they may have.

Is there a mobile app for Bets.io?

Bets.io have developed a web app which you can install by tapping the ‘install app’ button on the mobile site.

Can I play at Bets.io without verifying my account?

Bets.io do not request that customers verify their details as standard. They will only request this if they have concerns about security or they believe a player has violated the terms and conditions.

How fast are withdrawals processed at Bets.io?

Usually, Bets.io will confirm a withdrawal within 30 minutes of the request, allowing you to get your winnings fast.

Author
Veselin Ignatov
Veselin IgnatovVeselin is one of the primary authors of Nostrabet Canada. He has a lot of experience analyzing online casinos and sports betting websites. Also, he is known for his professional touch on various valuable iGaming content.
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