Established in 2020, Neptune Play online casino has been created to meet the growing demands of international savvy players. Featuring an undersea adventure theme, its combination of exciting games and images of Atlantis is sure to be a hit.
As an online casino designed for the people, it features a variety of online gambling entertainment services. The games offered are exactly what most expect to see with slots, scratchcards and its live casino taking centre stage.
In our review of NeptunePlay casino, we address multiple aspects of the casino, from registration to its welcome offer. Moreover, we discuss in detail about the type of games available as well as its payment methods. Furthermore, we feature sections about whether the casino is mobile friendly and what support options it offers.
The overall layout of Neptune Play’s casino website is pretty user-friendly. Every part of the menu is with easy access and the main casino categories are well arranged. You will need just a few clicks to get to the part of the website you want.
There are even useful links for the casino in the footer section. There you can learn more about the company and its licenses.
How to Register at Neptune Play?
If you are interested in playing at Neptune Play, the first step is to register with the casino. As our NeptunePlay Casino review explains below, this involves you providing various information. However, this is a simple two-step process and only takes a few minutes.
- To access the casino, click on the link we provide at the top of our review.
- On the Neptune Play homepage, locate and click “Join”.
- This will open a registration form requesting you enter an email address as well as create both a username and a password.
- The next step will request you provide your name and other details such as when you were born and your address.
- The last step also asks you to accept the terms, acknowledge you read its privacy policies and agree you are at least 18.
- Once completed, you can click on “Open Account” and then use the Neptune Play login to access your account, deposit and begin enjoying the hundreds of games at your disposal.
Neptune Play Casino Welcome Offer – 100% up to €200 + 100 Free Spins
One of the more exciting sides to registering with a new casino is the luxury of claiming its welcome offer. Neptune Casino is no different as it has a welcome offer that begins with free spins and a deposit bonus. The first deposit will apply a 100% match bonus plus 20 Neptune Play free spins. After that, when depositing for the second and third time, the casino will award bonuses based on the following:
- Second Deposit: Deposit at least €20.00 and get 40 free spins on Fruity Friends.
- Third Deposit: Deposit at least €20.00 and get 40 free spins on Starburst.
One of the features we include in our NeptunePlay Casino review is the bonus terms and conditions. We believe these are crucial in your gaining a true reflection of the value this offer provides. The terms state the following:
- Deposits must be at least €10.00 to qualify for the welcome bonus offer.
- All deposits and their subsequent bonuses must be wagered in full 35x with completion being within 21 days.
- All amounts won as a result of the free spin portion of the welcome bonus will need to be wagered 35x.
- Any free spins not used within 24 hours of being credited will be removed from member accounts.
- This offer is not available for members residing in the United Kingdom.
Neptune Play Casino Games
Part of our responsibilities while writing this review is to take a closer look at the type of games offered. When one considers the volume of games available online, the importance of understanding what’s available becomes essential. In terms of game availability, Neptune Play has chosen a typical platform consisting of games proven popular amongst gaming enthusiasts. This includes scratchcards, table games, video poker and of course, slots and plenty of them.
In addition to the games mentioned, Neptune has chosen to incorporate a variety of instant play and scratchcard games. The Instant Play categories feature over 50 games such as Keno Blast and Magic Spins. Other games offered within this category include Flowers of Spring, Christmas Joy, Golden Fortune and Road Racing.
As for scratchcards, 27 highly creative and colourful titles are available for play. A few worth considering include Summer Fun, Outer Space, Bingo 27 and Scratch & Roll. Of course, by visiting the All Games tab, you can access to table games and video poker variants. This includes games such as Blackjack and Caribbean Stud Poker as well as Jacks or Better and Joker Poker.
While the other game categories we mentioned are fantastic additions, they pale in comparison to the slots category. This is where you will find the majority of games Neptune offers to its members. It features classic and video slot content that numbers into the thousandths from over 40 game developers.
The range of slots is quite encompassing and is far too great to list in full. However, you can expect to enjoy timeless classics such as Diamond Duet and Power Casino. Other classics include Secrets of El Dorado, Hit the Bank and Glamour 7.
If you prefer video slots, then you are in luck as everything from Jungle Spirit to Rainbow Riches are offered. Additional considerations worth keeping an eye out for include Book of Dead, Troll Hunters 2 and Great Rhino.
Another of the more endearing qualities that make Neptune a decent choice as a betting partner is its live casino. The live casino and the games within come courtesy of one of the most celebrated live dealer suppliers, Evolution Gaming.
The live casino is perfectly outfitted to deliver a full range of gaming opportunities, from Blackjack to Monopoly Live. Each game is staffed by qualified live dealers skilled in the art of creating an enjoyable live casino experience. Moreover, all gameplay is carried out in professional live gaming studies using the best in live streaming software.
That makes playing games such as Deal or No Deal, Caribbean Stud Poker or Roulette a real pleasure. In addition to the games mentioned, the live casino features a host of other highly rated games. Best of all, the live casino can be accessed via a mobile device.
One reason to register and play at Neptune is its list of game providers. As we show in our NeptunePlay Casino overview, those contributing are award-winning and diverse. As so often is the case, the quality of gaming relies heavily on the quality of the supplier. With names such as NetEnt, Thunderkick and Bally Gaming, there is plenty to keep you entertained.
- 1x2 Gaming
- Aspire Global
- Triple Edge Studios
- 2BY2 Gaming
- Play'n GO
- Red Tiger Gaming
- Pragmatic Play
- NextGen Gaming
- Bet Digital
- Oryx Gaming
- Evolution Gaming
- Big Time Gaming
- ELK Studios
- Electric Elephant
- Fantasma Games
- Fortune Factory Studios
- Lightning Box
- Just for the Win
- Merkur Gaming
- NoLimit City
- Pari Play
- Old Skool
- Realistic Games
- Side City
- Sigma Gaming
- StormCraft Studios
- Synot Games
- Tom Horn Gaming
To anyone who loves this genre of gaming, scratchcards are far more than a form of entertainment. They often reflect sides to their personality based on the themes they are constructed around. With that in mind, Neptune Play has put together a selection of scratchcards that feature colourful and entertaining themes.
When it comes to themes, the choices are superb with almost every style represented. This includes Egyptian themed cards, fruit and dice themed as well as sports and fantasy. The list of featured games consists of the likes of Ice, 7 Boom, Wild Win Double and Ocean Pearls. Also, at your disposal is 3 Wishes Keno, Starlight Dazzle, Power Cash and Wings of Cash, to name a few.
Neptune Play Loyalty Program
The loyalty program at Neptune Play Casino is worth celebrating as it rewards loyalty in a way that matters. Similar in theory to most loyalty programs, it features multiple reward benefits based on the specific loyalty levels.
The one advantage to the program is specific conditions for entry are not required. That means that regardless of the frequency you deposit, gameplay contributes towards loyalty perks. This begins with the new member level and progresses to its highest level, which is Prestige. While this is one of three invitational only levels, there are several others such as Bronze, Silver and Gold.
Rewards range from the most basic such as a birthday bonus to elaborate personalised offers. Other benefits include access to live tournaments, free spins, monthly cashback and more.
Mobile Site of Neptune Play Casino
One thing you notice from the get-go is the similarities between the desktop and mobile site. Designed with the same features, colours and selection of games, its optimization for mobile devices is unparalleled.
We should say in this section of our NeptunePlay Casino review, a mobile app is not available. However, with the introduction of its mobile site, mobile players have nothing to fear.
This is customized to meet most mobile devices and therefore, accessing and playing the games feels naturally intuitive.
If visiting the mobile casino, a mobile browser will need to be opened. After that, type in Neptune Casino, and you are good to go. There is the option, as with most websites, to add the casino to your list of favourites. This will save time whenever the mood strikes, and you want to log into your account.
As for the games, all those featured on the desktop are those you will find at the mobile casino. This includes slots, scratchcards, table games and, a live casino.
Deposits & Withdrawals
When wishing to add funds to your casino account, Neptune Play’s goal is to make it quick and easy. To that end, the casino has chosen a select number of payment methods for that purpose. These include a combination of recognizable credit cards to e-wallets, bank transfers and prepaid cards. The full list of which is available below.
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Minimum Withdrawal||Withdrawal Maximum||Time for Withdrawal|
|Visa||€10||Not Stated||Instant||€10||€7,000||4-6 days|
|MasterCard||€10||Not Stated||Instant||€10||€7,000||4-6 days|
|Bank Wire Transfer||€10||Not Stated||Instant||€10||€7,000||6-8 days|
|Trustly||€10||Not Stated||Instant||€10||€7,000||up to 3 days|
|Skrill||€10||Not Stated||Instant||€10||€7,000||up to 3 days|
|Skrill 1-Tap||€10||Not Stated||Instant||€10||€7,000||up to 3 days|
|Neteller||€10||Not Stated||Instant||€10||€7,000||up to 3 days|
|EcoPayz||€10||Not Stated||Instant||€10||€7,000||up to 3 days|
|PayPal||€10||Not Stated||Instant||€10||€7,000||up to 3 days|
|Rapid Transfer||€10||Not Stated||Instant||€10||€7,000||6-8 days|
|Interac||C$10||Not Stated||Up to 24 hours||N/A||N/A||N/A|
|AstroPay||€10||Not Stated||Instant||€10||€7,000||up to 3 days|
|Paysafe Card||€10||Not Stated||Instant||N/A||N/A||N/A|
Is Neptune Play Casino safe?
Similar to most businesses operating virtually, Neptune Play takes the protection of shared information seriously. After all, the backbone of their business depends on their ability to provide a safe environment. This applies not only to information that is provided at the point of registration but to all other communication.
To put things into perspective, licensing regulations requires the casino to follow international and local laws. Therefore, along with using up-to-date 128-bit encryption software, Neptune Play operates with a secure socket website. Further security-related enhancements are in place, such as continued monitoring of its operation. Also, being licensed by the Malta Gaming Authority means you can be confident in the layer of protection in place.
Neptune Play works in partnership with and has assigned Sun Affiliates, the task of managing its affiliate program. Online marketing professionals who believe they can contribute towards bringing awareness to Neptune Play are welcome to register as affiliates.
In return for efforts made, Sun Affiliates will provide a variety of affiliate related services. First and foremost, this includes an attractively designed commission plan. Additional assistive materials such as landing pages, logos and traffic analysis are available. In addition to those mentioned, Sun Affiliates offers the following:
- Commission structure ranging from 40 to 55%
- Access to marketing material for multiple brands
- Marketing support services from dedicated marketing managers
- Multiple currencies and payment options
How do I verify my account?
To verify your account, Neptune Play will require copies of either your drivers’ license or passport. Additionally, proof of your registered address will be requested, as will copies of your credit card if used for funding your account.
What to do if I forget my login details?
To retrieve your login details, contact the support team. However, before proving your login information, they will require you provide them accurate information relating your name, address, email, date of birth and telephone number.
Is it possible to receive a Neptune Play no deposit bonus before making a real money deposit?
Sadly, Neptune Play does not offer any no-deposit bonus of this nature, nor will it provide one upon request.
Are my deposited funds protected?
Neptune Play, as part of their licensing agreement, is required to keep player funds in a separate bank account. This is implemented to ensure that should the casino experience financial difficulties that player funds will be returned to them in full.
Will reward points be awarded if playing via the mobile casino?
Yes, of course. Both the desktop and mobile platforms contribute towards earning reward points.
I want to limit the amount I deposit, is this possible?
Neptune Play allows you to set limitations on the amount you deposit per day, week or month. To do so, log into your account, access your account and visit “My Account”.
Are the support services at Neptune operated 24 hours a day?
Neptune offers email support 24 hours a day. However, its live chat is only available from 08:00 to 00:00 CET. Additionally, they feature a frequently asked question section you can refer to should you require assistance.
Neptune Play Casino is one of the multiple casinos that fall under the responsibilities of its parent company, Aspire Global International. Registered in Malta, it likewise is licensed by the Malta Gaming Authority and as such, operates under their supervision. In addition to its MGA licenses, it operates within the UK under the authority of the United Kingdom Gambling Commission.
Based on its licensing, Neptune Play features a variety of betting services for the online market. This includes a live casino as well as an online casino that offers a variety of different casino-themed games. Available in multiple languages such as Spanish, English and Finnish, the casino is mobile compatible and features around the clock support.
Contact Details and Support
The effectiveness of a support team is based on the availability and the ability to provide timely and accurate information. In terms of availability, email support is round the clock while live support operates between the hours of 08:00 and 00:00. Based on the outcome of testing both support channels, assistance was within our expectations.
- Customer service: email@example.com
- Live Chat: 7 days a week
Conclusion & Final Rating
The general consensus for most Neptune Play reviews is this is a casino that generates a positive Neptune Play Casino rating. As we have mentioned throughout our Neptune Play Casino analysis, the casino meets most of our expectations. That is not to say there aren’t deficiencies that could be approved upon, only that we were generally satisfied with our findings.
It would be helpful to see some additional navigational features to help filter through its substantial library of games. It also would be nice if consideration were given towards the adding of mobile apps, as these often help bring brand awareness. As such, based on the positives and areas for improvements we touched upon, Neptune Play received a final rating of 3.9 out of 5.