NEO.bet is an online bookmaker established in 2018 which has strong positions in the sports betting market. Behind the bookmaker, there is a team with a lot of experience in the gambling industry. That way, Neo.bet knows exactly what the players search for in an online betting website. With its pre-match and live betting markets on sports, NEO.bet aims to provide its customers with a top-class experience. In addition this, the bookmaker has good bonus offers for its players.
Website Design – Menus and Navigation
There’s not much in the way of a strong theme at NEO.bet who have instead opted to let their array of odds do the talking. Underneath the moving banner that lists various promotions and special features of the site, a wall of fractions will greet you as you first enter the site. As a default, football appears first but keep scrolling, and you’ll come across all the other sports NEO.bet has to offer.
It’s possible to jump directly to a particular sport by clicking the menu at the top of the screen. This menu also lists how many events are available to bet on for that sport at any particular time. Users also can filter the events by time and date by using the buttons on the right-hand side.
There are sub-menus for each league, but if you are seeking one particular game, you may find it’s quicker to use the search button on the top left-hand side of the screen. It’s on the search page where any matches involving your ‘favourited’ teams will appear too.
To favourite a team, you simply need to click the star button next to their name. This is one of the best additions to rather no-thrills but wonderfully straightforward website design. For the few advanced features they do have, it’s possible to turn these off should you suffer some performance issues while on an older device.
- After clicking ‘Sign Up’ in the top right-hand side of the screen.
- You will be invited to enter a mobile number or email address plus a password of at least eight digits.
- Once complete, click register and you’ll enter a new screen requesting a couple of additional bits of information, your country of residence and mobile phone number.
- This is all there is to it, making registering at NEO.bet an incredibly pain-free, quick and straightforward process.
The only thing that might slow you down a few seconds is your password choice. Although not stated beforehand, all passwords must contain a digit, an uppercase and lower case letter and not include part of your email address.
Welcome bonus – 200% up to €50
New customers making a first deposit between €10 and €25 via credit card, Paysafecard, or bank transfer will see their balance increase by an additional 200%. This very generous deal means a deposit of €25 will be matched with a €50 bonus, giving you €75 to play with. To be able to cash out the bonus funds, they need betting through just five times at odds of at least 1.5. There’s absolutely no rush to do this with the bonus funds remaining active for a 100 day period.
After completing the terms of this initial offer, or exhausting the bonus funds, you can then take advantage of the ‘Pro bonus’. This additional deal for existing customers gives you a 100% deposit bonus up to the value of €150, using exactly the same terms as with the introductory offer.
NEO.bet only displays sports on its menu that have at least one event you can bet on at that particular time, so what you find does vary a little week on week. There are some ever-present options such as football, tennis, basketball and ice hockey while offerings for handball, snooker, rugby and volleyball regularly feature too. On the whole, the majority of sports you would expect to find at an online bookmaker are here. Each day there are over 600 different events to choose from and typically more than 20,000 available each month.
Each sport comes with a small number of extra markets visible on the main page. These are usually a handicap/spread option, total goals/points, next goal/point scorer and both teams to score. You can bet on these options as a full-time outcome or instead just for the first half/third/quarter or set.
Click on a particular event though, and this will open up a fairly modest range of other options, for example anytime goalscorer, win to nil, goals in both halves, winner of first point and team to score first. The exact markets are, of course, tailored to the specific sport but whatever sport it is, you will not find yourself with a wealth of options to choose from. In some cases, there is only a range of spread options to choose from in addition to the winning team or player so overall the choice at NEO.bet is rather limited compared to the best bookies out there.
It’s not at all unusual, even at the biggest bookmakers, to see very few options for sports such as table tennis or snooker. Still, most players may expect to see more depth for the likes of football, tennis and ice hockey. The other thing the site appears to be lacking is outright markets, which is to say, the option of betting on the winner of particular leagues and competitions rather than individual matches.
Live Sports betting
Displayed exactly as the sports bets page, it’s easy to filter and search for any live sporting events here. As before, the range of available markets is fairly poor, but NEO.bet partly redeems themselves by offering a significant number of live events. In this area, the website can compete with the major players in the industry by consistently covering the majority of significant sporting contests taking place anywhere in the world.
NEO.bet rarely heads the market with their odds offered, but overall, they offer fair prices with an average payout rate of 92.9%. You can choose to view the odds in fractions, decimal or American form. When taking into consideration the prices offered, it’s essential to factor in that NEO.bet gives you bonus chips for each bet (increased 4x for a losing bet) which can be used for deposit bonuses or free credits. 10,000 bonus chips are worth €50 or a 100% deposit bonus up to €100.
Bettors in Germany are subject to a 5% fee on single bets, but the fee is returned for all combi bets. Bets outside Germany are exempt from this fee across the board.
Sports betting products
With NEO.bet’s outstanding Cashout Control, punters are placed in total control of their bets. You can track exactly how the odds have changed during a particular match using the ‘live odds’ graphic and how your cash out price has fluctuated too.
Not only this, but NEO.bet allows players to set an upper and lower cash out limit for their bets. Once the cash-out price reaches either limit, the bet will automatically be cashed out allowing you to easily minimise losses and secure wins in a way that will be familiar to those who have used financial trading tools or spread betting platforms.
If you are caught in two minds with one of your predictions then perhaps the partial cash-out option might help resolve your mental conundrum. With this feature you can choose to cash out a portion of your bet early, a portion determined entirely by you. Using this facility is very easy, thanks to the intuitive design. Simply move the slider to indicate how much of your bet you wish to keep active, and the resulting cash-out amount will appear on the button below.
This fantastic addition to the NEO.bet site allows you to combine multiple selections from within the same match with various selections from different matches in the form of one parlay (accumulator) bet. Simply select your desired options, and the combo odds for all the events will immediately appear on the bet slip. If you’ve mistakenly picked two opposing markets, e.g. over and under 4.5 goals for one particular game, the bet slip will alert you that the ‘combinator is unplayable’.
At almost all other bookies, you’ll need all of your selections to be a winner on a single combo bet but not at NEO.bet. The other amazing feature of the Personal Bet Configurator is that it allows you to select ‘or’ as an option.
So rather than having Barcelona to win and over 3.5 goals, you can select ‘or’, meaning that now only one of your two selections needs to win for you to scoop some profit. These ‘or’ selections can be combined with other and/or bets to create some of the most customised bets available in the industry. This is a really innovative feature, and while, as you would expect, the odds for “or” bets are much lower, this is an excellent tool for those who can’t bear seeing bets narrowly miss out.
NEO.bet Mobile app
Almost identical in layout to the website are both the mobile apps and the mobile version. The only real difference visually is that rather than having five key markets instantly visible to you across matches, you need to scroll across to find them on the mobile apps.
Free from any complex animations and graphics, this undemanding app will run smoothly even on older smartphones and tablets. Apple users have the benefit of downloading the app directly from the App Store while Android users have to access it from NEO.bet’s website as it does not currently feature on Google Play.
See below the various methods of funding your NEO.bet account. Also, the table features the withdrawal options.
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Minimum Withdrawal||Withdrawal Maximum||Time for Withdrawal||Taxes|
|Bank Wire Transfer||€10||no limits||2-3 Days||€20||€20,000||1-3 Days||Free|
|Neteller||€10||€1,000||immediately||€20||€10,000||immediately||3% of your deposit|
|Skrill||€10||€1,000||immediately||€20||€10,000||immediately||3% of your deposit|
|NeoCoin||5 N||200 N||immediately||N/A||N/A||N/A||Free|
*Two withdrawals via bank transfer are free of charge each week but a fee of €5 applies for each additional withdrawal.
Neocoin is not the latest cryptocurrency to hit the market (and not to be confused with NEO), rather it is NEO.bet’s own free to use a currency which allows players to try out the website. This novel way of being able to test out the platform without using real money is a fantastic addition to the site. It is something inexperienced gamblers, in particular, may wish to try out.
Security and Regulation
Although it is early days with the site, there have been no major security breaches so far, so we’ve absolutely no reason to doubt that your money and personal information is safe here.
The brains behind NEO.bet boast more than 20 years of experience in the industry, and it’s something they share with all their affiliate partners. There’s no admin fee charged when joining the programme, no negative carryover. As a partner, you are entitled to a lifetime revenue share.
Commissions for successful referrals are paid quickly and on time each month with the rates offered competitive within the industry. As an introductory offer NEO.bet offers its affiliates an incredible 50% revenue share for a full two months. Existing affiliates can also claim 5% in sub-commission when referring a new affiliate to the scheme.
More information about the Affiliate program of Neo.bet – NEO.bet/en/Partnerprogram
How to verify my account at NEO.bet?
For name verification, NEO.bet accepts several forms of photo ID such as a passport or identity card while a utility bill or similar can be used for address verification. NEO.bet may also ask to verify your mobile phone number by sending you a TAN (transaction authentication number). Documents must be uploaded via the ‘My Account’ section on the website and not sent via email and in most cases, will be verified within 24 hours.
What to do if I forgot my password?
At the top right of the login box, there is a button which says ‘Forgot Password’. Click this and then enter your email address or phone number, plus your date of birth. When confirming the details, you will receive a TAN to your mobile which needs entering along with a new password during the next step.
Can I set limits in my NEO.bet account?
Click My Account > Account Balance > Limits to set up a limit on your account. The limit can either be for the deposit amount, bet loss, wager or session duration. The limit can only be expanded after seven days but can be reduced at any time.
What are the bonus chips?
Bonus Chips are used as a way of rewarding loyal customers at NEO.bet – essentially a loyalty programme. Each time you bet you will earn bonus chips, with the amount earned quadrupling should the bet lose which is a nice way to soften the blow. These bonus chips can be exchanged for free credit or deposit bonuses once you have a minimum of 2,500.
Can I track my bonuses?
In the ‘Bonuses’ section of your account, you will be able to track the progress of all your bonuses. If a bet you’ve made did not count towards the wagering requirement of a bonus, here you will find the reason why.
What kind of bets can I make at NEO.bet?
You have the choice of making a single bet, combi bet or system bet. The difference between a combi and a system bet is that for a system bet, all selections don’t need to be correct for you to win.
How do I request a payout?
Simply head to the withdrawal section of your account once you have fulfilled all bonus and turnover requirements in order to request a payout.
What currencies can I play with?
Most users can only choose to play with Euros, but Canadian customers can use Canadian Dollars.
What is my journal?
Your journal keeps track of all activity on your account, listing it in chronological order from newest to oldest. You can filter what type of information it shows or search for activity on a particular date.
A team of betting veterans with over 20 years of experience in the industry joined forces in 2018 to create NEO.bet. Like many online bookmakers, they have acquired their licence from the Malta Gaming Authority, but their roots are firmly in Germany. Unlike their competitors, they’ve opted to focus solely on sports betting, not offering any casino or poker options for their customers, at least not for the time being.
By today’s standards, this is quite a unique approach, but NEO.bet has confidence that a strong focus on sports will keep on attracting punters. Covering a wide range of events across the entire planet, here you will find as many as 9,000 sporting contests available for in-play wagering every month. Their main focus area is German-speaking customers, but their website and customer service are also offered in English.
Customer care & contact details
The live chat feature allows users to get in to contact with the customer support team quickly and easily. It can be accessed by clicking the ‘Support’ button at the top of the screen at any time. Should you wish to speak to someone in person over the phone, you can request a free call back by filling in the form on the customer support page.
Email can be sent to email@example.com but when using this, remember not to attach any confidential documents. These must be uploaded using the site’s secure system only. If you have a query regarding a specific bet, click directly in the bet and then select ‘Bet Support’ and a member of the NEO.bet support team will be in touch as quickly as possible.
Rating & Conclusion
NEO.bet may not be a big name yet, but what they lack in awareness they make up for in innovation. The German founded company are setting the bar high for sports betting by offering a brilliant Personal Bet Configurator and a top of the range cash-out feature, while also rewarding loyal customers in the form of Bonus Chips. There’s so much customisation possible here that you really feel in complete control of your bet at all times. The and/or feature plus the ability to combine multiple selections within one event, with a number of other events, really makes NEO.bet stand out from the crowd.
While also covering a huge range of sports, NEO.bet must be applauded for setting the bar so high in this area. They do fall short in a couple of aspects, however, mainly their fairly limited range of additional markets and slightly data-heavy appearance that can be off-putting until you get used to it.
It’s also a little disappointing they don’t offer live streaming, but we hope this will appear on the site sometime soon. So, although there is still some room for future improvement, the fantastic features currently available plus the generous welcome bonus makes NEO.bet somewhere you should definitely try out.