In 2018, SBTech announced the launch of mobile-first sportsbook MoPlay. Featuring mobile-exclusive offers, there is a real smartphone focus here, but MoPlay also offers an extensive range of services on their desktop site. How do fare when experience on either interface? We will give every aspect of MoPlay an extensive run down as part of this 100% unbiased review.
Website Review – Design and Navigation
There is a fair amount to take in when first making a visit to MoPlay’s landing page. Large images highlighting various promotions and new games take their place at the heart of the screen as well as down the right-hand menu. Moving back towards the centre and MoPlay has a dedicated section for today matches, divided into each individual sport.
Searching something a little further in the future and you will want the left-hand menu. Popular sections feature at the very top underneath the helpful search box with the full range of sports listed underneath. The mix of dark grey, neon green and white ensure all menu options are easily visible and the generous spacing between events/subcategories avoid the site having a cramped feel.
All main areas of the site can be accessed via the menu at the top of the page, and loading times between them are entirely reasonable. On the whole, the website design gets a firm thumbs up from us, but there are a couple of minor issues. One is that when selecting a sub-category from the left-hand menu, the entire page will refresh, forcing you back up to the top of the screen. While it only costs you a couple of seconds each time, it’s not a problem experienced on most other sites, and it can be just a little irritating.
Steps for Registration
- Click the purple ‘Sign Up’ button which you will find in the top right-hand corner of the screen
- Complete the first step by entering your name, email address and date of birth before clicking ‘Next’
- At the next stage, you will need to enter your address and phone number
- Finally, create a unique username and secure password at least six characters long. You can also decide at this stage if you want to opt-in to receive MoPlay offers and if you wish to place any deposit limits on your account
After completing the final step, MoPlay will verify your details and create your account. For the purpose of further validation, MoPlay may ask you to provide two of the following documents – passport, driving license, national ID card or utility bill – before you can make a deposit.
Sports Welcome Offer
To snap up MoPlay’s bonus for new customers, you have to be reasonably fast. Within three days of registering an account, you must place a bet worth at least £10 at odds of 1.50. Once the bet has settled, you will receive an opt-in prompt, allowing you to claim the sports welcome bonus. The bonus comes in the form of 2 x £15 free bets, which can be used on any sports market and which are valid for 7 days.
Being handed £30 for just a £10 wager is an incredibly generous offer and one that comes with minimal restrictions. There are only two main potential pitfalls new customers need to be aware of which could stop them getting their pair of free bets. First is that this offer must be redeemed and claimed on a mobile device. The second is that users cannot place a qualifying bet if depositing via PayPal/pre-paid card.
Compare MoPlay with more bookies
Virtually all bases are covered at MoPlay thanks to their expansive range of sports. The most commonly selected options feature at the top of their list of sports. They include:
- horse racing
- basketball tennis
- American football
- ice hockey
- rugby union
All remaining choices and there are plenty of them, are organised in alphabetical order. Here you can find the likes of:
- motor racing
- rugby league
- winter sports
Across many sporting fixtures, you will see a small bar chart icon which links to a detailed statistics page. Inside you will find a wealth of information relating to the two upcoming foes, details of their previous matches, their head to head record, league standings, over/under figures, home/away form. Although it is not information, you would be unable to access elsewhere, having it so conveniently placed is a great feature.
MoPlay can give their customers a varied selection of bets across the more popular array of sporting fixtures. Major basketball games have a variety of spread bets, over/under points, winning margin, player total points, player total rebounds, race to x points, halftime/fulltime. American football clashes have a similar selection of bets and, as with basketball, many of the options available can relate to the full-time result or for a particular half/quarter.
No sport consistently has more betting options than football, however. Top-flight matches usually come with well over 100 different markets and here will provide just a sample of some of them: winner and both teams to score, first/last/anytime goalscorer, correct score, Asian handicaps, winner and over/under goals, draw no bet, to win from behind, to win to nil, number of goals time of first goal, first goal method, own goal scored, half with most goals, first or last goalscorer, to score two or more plus player specials, for example, Harry Kane over 1.5 shots on target.
The nature of horse racing and greyhound racing limits the number of alternate markets, but MoPlay still allows punters to try their luck with forecast and tricast bets.
Live betting on Sports
The well-designed live betting page at MoPlay has a different tab for all sports with the sports themselves divided by competition, making navigation as easy as possible. Even when compared to big names in the industry, MoPlay covers a large number of live matches across a wide range of sports. They do fall a little short when it comes to the number of alternative bets offered for them but not by too much as all key markets are usually covered.
While the live betting offering at MoPlay is strong, we must mention that live streaming is not offered, which is something that might be missed by some punters. Instead, MoPlay provides customers with an animated match tracker. It is not an exciting thing to watch. Still, it does come with some useful match statistics, highlighting the ebbs and flow in possession as well as the location and number of shots.
MoPlay offers players good returns on their wagers across many sports. Football is where the smallest margin is retained with usual payout rates between an impressive 95% and 97%. Good prices are also offered for the likes of basketball, cricket and ice hockey which can all exceed 94%. There is room for improvement in some areas, for instance, golf, but on the whole, MoPlay deliver highly competitive prices.
Customers can also access a range of boosted odds across a variety of events via the ‘MoPlay Upgrades’ page.
Sports betting products
MoPlay’s cash-out feature puts its customers fully in control of the bets they have placed. No matter if it’s a single or a combo bet, placed live or before the event began, players will have the option for a partial or full cash out. Simply drag the slider on the bet slip to determine what portion of the bet you wish to settle early and see if the price offered is worth your while.
For a very select number of fixtures, those which feature on the Bet Blast page, odds for them on selected markets will begin to explode. These heavily boosted odds are released one hour before the game begins, and the prices offered are so high that bet blasts are limited to one per customer.
MyPlay Bet builder
As well as having the ability to cash out bets, MoPlay gives players the opportunity to created tailored bets across football and basketball matches. The bet builder feature allows customers to select up to six markets within one particular match to create a fully customised bet. Only available on mobile devices, simply select the green MyPlay option at the top of the betting markets to unlock this ability.
This is a great feature for customers who are looking to land a quick win. Head to any market which has a lightning symbol next to it on the live betting page to locate all the available fast markets. As the name suggests, you need to act fast when on these markets as they are based on something which will be settled in a matter of minutes or even seconds in some cases. Although it is not a feature many customers are likely to use regularly, they can be particularly profitable when watching the game live.
MoPlay does not focus much on to Esports, but they do cover a small arrange of fixtures from games such as Dota 2, Honor of Kings (King of Glory), League of Legends and Starcraft 2. In most cases, fixtures come with a couple of additional markets, usually a spread betting option and winner of a map 1/2/3.
MoPlay Casino games
To access the full selection of casino games at MoPlay, you must select ‘Casino’ from the top menu. On the games page, you will find a wide choice including 150 slots plus an additional seven of the jackpot variety. Although this is far from a vast collection by many online casino standards, having slots from 13 different providers ensures there is diversity among the selection. Additionally, there is a greater choice when accessing the site via the mobile app.
Moving onto your traditional table games, the customer has a choice of 16 options, mainly compromised of versions of blackjack and roulette. There is little else aside from these two classic games, but users do have one option each for baccarat, stud poker, Super Wheel and hold ‘em. Finally, MoPlay also offers seven ‘MorePlay’ game, a mixed bag of games that includes the likes of Football Go!, bingo and Diamond Deal.
Casino Welcome Bonus
Just like their sports sign up offer, MoPlay also delivers a fantastic deal for new customers seeking to try their luck at their online casino. To take advantage of this excellent promotion, begin by depositing at least £10 into your account. You will then be invited to ‘opt-in’ for the casino welcome offer, giving you 60 free spins to use on Book of Dead slot.
Each free spins is worth £0.10, and the best part is that there is absolutely no wagering requirement attached to any winnings you receive. Any profit will be added straight to your balance and only expires after 365 days.
Live casino section
MoPlay Casino could do with a little more depth, but it is very difficult to say the same about their live casino. Powered by Evolution Gaming, there is a wealth of tables to sit at, ranging in stakes limits. Day or night, users can play a wide variety of roulette, blackjack and baccarat games plus much more including lightning dice, Deal or No Deal, Dream Catcher, Football Studio, three card poker and Monopoly Live. Whether you are new to live casino play or a seasoned veteran, we are sure you will be impressed with the high definition streams, proficient dealers and immersive surroundings.
Virtual Sports betting
MoPlay users can bet on sports around the clock thanks to the virtual football, greyhound, and horse racing games available here. Scheduled back to back, 24 hours a day and seven days a week, there is just enough time to weigh up your options and place your bet(s) before the next game/race begins. All virtual games feature up-to-date graphics, and the animations are life-like, which makes them enjoyable to watch. All also come with audio commentary describing the action, only football comes with the engaging tones of Ian Darke.
Fully aware of the huge demand for customers to play on the move, MoPlay has designed both a dedicated iOS and an Android app. Loading times need to improve somewhat, but the design of the apps are flawless.
Aesthetically pleasing yet so simple to navigate, it is easy to see that MoPlay focuses on mobile/tablet play. Mobile users have access to the full range of sportsbook features but more than an extra 100 casino games with many being smartphone/tablet exclusives.
The full range of deposit methods and withdrawal methods accepted at MoPlay can be found below.
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Minimum Withdrawal||Withdrawal Maximum||Time for Withdrawal||Taxes|
|Visa||£10||not specified||Instant||£10||not specified||3-5 Days||Free|
|Neteller||£10||not specified||Instant||£10||not specified||Up to 48 Hours||Free|
|Skrill||£10||not specified||Instant||£10||not specified||Up to 48 Hours||Free|
|Paysafe Card||£10||not specified||Instant||N/A||N/A||N/A||Free|
|MasterCard||£10||not specified||Instant||£10||not specified||3-5 Days||Free|
|Skrill 1-Tap||£10||not specified||Instant||£10||not specified||Up to 48 Hours||Free|
|Bank Wire Transfer||N/A||N/A||N/A||£25||not specified||3-5 Days||Free|
Withdrawals must be made using the same payment method, which was used for the deposit. If depositing with a Paysafecard prepaid voucher, any withdrawal will be processed via Fast Bank Transfer.
As standard, withdrawals are processed by MoPlay in 24-48 hours. Card and bank payments will take an additional 3-5 days before featuring in your account. The withdrawal time for Skrill and Neteller payments, however, is instant once approved.
Security and Regulation
All MoPlay products, or those of their suppliers, undergo robust fairness testing and are certified by independent test houses approved by the UK Gambling Commission and/or the Gibraltar Gambling Commissioner.
MoPlay is committed to ensuring that all personal data is secure. To prevent unauthorised access to your information, suitable physical, electronic and managerial procedures safeguards are in place. Furthermore, MoPlay only uses trusted, and reputable processors and all their staff are trained in data protection rules.
Fancy earning a bit of extra cash? Then you might want to join the MoPlay family and start spreading the word of their casino and sportsbook. The free to join affiliate program offers fast payments, global opportunities and competitive commission rates. Simply fill out the registration form to get started.
You can find more information regarding MoPlay’s affiliate program on that website – affiliates.moplay.co.uk.
How to verify my account?
MoPlay can verify most registrations themselves, but in some cases, supplementary documentation is required. This will include documents relating to your identity and/or address. After uploading a scanned copy of a valid document via your account, they should be reviewed within 48-72 hours.
What to do if I forgot my password?
Head to the MoPlay login page and click ‘Forgot password?’. Enter the email address linked to your account, your date of birth and the verification code so that MoPlay can send you a password reset link.
Can I use both the sports welcome offer and casino welcome offer?
No, new customers can only opt into one of the two offers but not both.
What is Club ProMo?
Club ProMo is the rewards club at MoPlay. Opt into the scheme and then bet £25 across sports in a single week (Mon-Sun) at odds of 1.8 or higher. Reach this threshold, and after the first week, you will earn a £5 free bet. Spend another £25 the next week, and you will get a spin-off (a chance to win additional rewards) as well as the £5 free bet.
What happens if I fail to provide personal documents when asked?
While MoPlay has a pending request for additional documents, you will not be able to deposit or withdraw funds. Should the request be ignored, you may end up with a suspended/restricted account.
Can I see the return to player(RTP) for each casino game?
Yes, when on a particular game, open the menu and then click the game rules or info. This is where you will find the return to player (RTP) %.
What is the minimum bet for sports?
Whether a single or accumulator bet, the minimum bet price is £0.10 or currency equivalent.
Can I register from my country?
MoPlay only accepts business from certain jurisdictions. If your country is not covered, you will not be able to access the site, and thus you will not be allowed to register.
Why is my deposit now showing on my account?
If you have deposited funds, but your account balance has not increased, contact the customer support team with a copy of your card/e-wallet statement.
A short brief about MoPlay
Addison Global Limited, registered in Gibraltar, is the fast-growing company behind MoPlay. They are founded by Roderick Aycox who made his fortune in payday loans. Putting their focus in expanding their sole casino/sportsbook, MoPlay has become a widely recognised brand despite only being established in 2018. They have signed sponsorship deals with Bundesliga outfit Hertha Berlin and Mexican club Atlas F.C. In additional to this they formerly had a partnership with Old Trafford residents Manchester United too but the Premier League giants filed a lawsuit for unpaid fees in September 2019.
Customer support and contact details
MoPlay offers a fairly detailed help centre compromised of commonly asked questions but should you be unable to find the answer you are looking for, the support team can be contacted via live chat 24/7. It is also possible to ‘submit a request’ through the website where you can add attachments to your message if desired.
Also, you can write an email to MoPlay customer support using that address: firstname.lastname@example.org.
Rating & Final verdict
MoPlay may only be quite new on the scene, but there is not much that separates them with their far more established foes. Offering an in-depth sportsbook which covers a wide array of sports, features strong odds and boasts several additional features, this is a site with real potential. A lack of live streaming is the only real downside to this area of the site, but the superb welcome offer helps soften the blow.
Also advertising an excellent sign-up bonus in the casino half of the site. We would like to see a greater selection of non-live games but if you consider MoPlay as a sportsbook first and a casino second, it is a perfectly adequate offering. The live casino services are fantastic, and we are also impressed with the virtual sports offering even if it is limited in depth. Adding the icing on the cake is the responsive and helpful customer service team who are on hand to resolve any issues you may have.