Genesis Casino is an online casino that specializes in the casino and live casino games. Although the site is new, they accept customers from all over the world, and they continue to grow steadily. They offer a range of games, including video slots, roulette, table games, as well as jackpot games for larger prizes.
Website design – layout & menu
The Genesis Casino website doesn’t necessarily look like most other online casinos, and this may be a good thing for some customers. The homepage designed with an intergalactic/space theme, with pink and blue tones. Some people may enjoy this style of live casino, and it’s certainly unique. However, others may feel as though it’s targeted at a younger, more feminine audience, and it may not appeal to as many users.
The homepage itself is full of revolving ads at the top but does offer direct access to the famous casino and live casino games as you scroll down. Although there is no tab on the homepage to take you directly to any of the other sections on the site, there is a small, drop-down menu. Overall it’s not the best laid-out site, but it is still easy enough to navigate.
Genesis Casino registration
Signing up to become a player on Genesis Casino is a relatively easy process, and should only take a few minutes.
- Locate the “sign up” button in the top right-hand area of the screen.
- Create a username, fill in your email address, and then create a password for your new account.
- You then asked to input all of your personal information – your full name, gender, date of birth, address, currency preference, and mobile phone number.
- You can choose whether or not you want to receive promotional material from the website, by ticking the box or leaving it blank.
- Click the “sign up” box at the bottom of the screen.
Genesis Casino welcome bonus – Up to €1,000 + 50 free spins
Players who are new to Genesis Casino can participate in their generous welcome bonus. Overall, you have the opportunity to receive up to €1,000 in bonus money, and 50 free spins to use on the 9 Pots of Gold game.
When players register their new account, they have the opportunity to join in on the promotion. All you need to do is make your first deposit, and select the bonus from the drop-down box in the welcome menu.
- Genesis will match the deposit amount 100%, up to the max value of €100. You will also receive all 50 free spins.
- When you make your second deposit, you must input the bonus code “WGEN2”. Genesis will match this deposit 50%, up to the max value of €300 (you must deposit at least €600 to receive the full amount).
- When you make your third deposit, you must input the bonus code “WGEN3”. Genesis will match this deposit 25%, up to the max value of €300 (you must deposit at least €1,200 to receive the full amount).
- When you make your fourth deposit on the site, input the bonus code “WGEN4”. Genesis will match this amount 25%, up to the max value of €300 (you must deposit at least €1,200 to receive the full amount).
- This promotion is only valid for new players
- Deposits made via Skrill or Neteller are not eligible for this promotion
- Deposits must be a minimum of €10 to be eligible for the promotion
- Although all of the free spins are attached to the first deposit, they will credit into your account 30 per day
- Bonus money must be wagered at least 40 times before it can withdraw
Genesis Casino overview
The casino has been designed with the user in mind. It is very easy to use and navigate, and punters should have no problems moving around and finding games to play. There is an advertisement for a specific game at the top, but if you keep scrolling down, you see better examples of their site. There is a menu bar with all of the different casino game categories, so you can swiftly find what you are interested in. If you continue to scroll further, there is a selection of some of the most popular casino and live casino games on the site. Overall, its minimalist style makes it easy to use.
The casino does offer a lot of written information, for those who are interested in learning more about the history of casinos, and about specific games. If you scroll down the casino page, you will learn about the evolution of slot games and how they have developed into what they are today.
If you are on the homepage for the Genesis casino games, you can easily find the tab for online slots that can found on the purple menu near the top of the screen (you do need to scroll right a little). Here you can immediately see some of the most popular slot games, as well as information about the slots that Genesis hosts.
If you scroll even further, you get to the bottom of the page where there are icons that represent each of the providers that host games on Genesis. Clicking on any of the providers will take you to their specific selection. It’s not the best layout for a casino, but once you are used to it, you can still find all of the information and games you need.
Genesis Casino live dealer games
Genesis offers over 50 different live casino games to play. There is a decent amount of variety in the games that are on offer, and punters can easily browse the full range of games from the main live casino page. Unfortunately, there is no way to order the games based on type, but it is easy enough to scroll through the whole list. Multiple providers offer the same game, so users can find a live option that works best for them.
Genesis Casino hosts games from 12 different providers. The list of providers is at the bottom of each casino and live casino game so that you can find whatever you are looking for. They are all reputable providers and known to offer a good variety of games. The only downside is that they are not separated by what kind of games they offer (casino/live casino/other), so you may be forced to aimlessly click through them until you find a selection you are happy with.
- Evolution Gaming
Genesis Casino VIP
For those who have not signed up for the Genesis Casino VIP package, it certainly looks enticing from their webpage. Punters who join get the chance to receive birthday gifts, exclusive promotions, monthly draws, even holiday packages and trips to Las Vegas. Although it sounds too good to be true, there isn’t any more information that can gain from the website without buying into it.
Genesis Casino mobile
Currently, it does not appear as though Genesis Casino is offering a mobile app for either iOS. Punters who wish to play on a mobile device don’t need to worry though, as they can still take advantage of the mobile version of the site. This can be accessed on any phone or tablet, just by going to the main site. It will automatically convert to the mobile version, making it a lot easier to play on the go. The mobile version of the site offers everything that can found on the main site, so users are not missing out on anything at all.
Fortunately, for Android users, there is a special mobile app. You can download from Google Play.
Deposit and withdrawal options
Genesis Casio offers a pretty standard range of payment options for customers when it comes to deposits and withdrawals. Customers can pay via bank cards, bank transfers, or e-wallets. There are no special or unique options, but there also isn’t anything important missing, either. Genesis does not charge a transaction fee, so punters do not have to worry about that.
Each of the payment options is relatively similar in all aspects, except for the time it takes to withdraw money. The e-wallet services can withdraw money instantly (providing that everything is functioning properly on the e-wallet end), but options such as bank transfers can take up to 5 business days. Punters should be aware that these options do vary, and perhaps they should consider that when deciding how to withdraw.
One thing that does stand out for Genesis Casino is the variety of currencies that they accept on their site. Almost all players will be able to use their native currency, without having to pay high fees to convert it.
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Minimum Withdrawal||Withdrawal Maximum||Time for Withdrawal|
|Neteller||$10||$5000||Immediate||$10||$2300||up to 12 hours|
|Skrill||$10||$5000||Immediate||$10||$2300||up to 12 hours|
|EcoPayz||$10||$5000||Immediate||$10||$2300||up to 12 hours|
|Bank Wire Transfer||$10||$2300||3-5 days|
Security & regulations
The site does also offers information about responsible gambling, and what to do if you think that you have a problem. Punters can set daily, weekly or monthly limits for themselves, to ensure that spending never gets out of control.
Genesis Casino’s affiliate program appears to be one of the best available to players. They offer a range of different schemes, so punters can decide what is going to work best for them. The recommended “Revenue Share Plan” offers punters a minimum of 35% of the revenue of players that they refer to the site. This is an incredibly high starting percentage, although it does not mention how much players must make to reach the threshold.
Genesis Casino also offers an affiliate referral program, where if you refer a new affiliate, you will receive 2.5% of their lifetime earnings as well.
How do I verify my account?
All online casinos require that you verify your identity and address before you can begin to play. This can be done by submitting images of ID such as a license or passport, and a bill with your name and address on it. You must also verify your payment method (or methods), which can be done by providing proof that the bank account or e-wallet account was opened in your name.
Verifying your account should be an instant process but can take up to 72 hours in some cases.
What do I do if I forgot my password?
If you have forgotten your password, you can click on the “Forgot your password?” button on the login screen. You are asked to type in the email address you used to sign up to the site with, and your birthday. Genesis will send you an email with all of the necessary instructions on how to reset your password.
Is Genesis Casino licensed?
Yes, they are licensed by the Malta Gaming Authority, and the UK Gambling Commission.
Does Genesis Casino also offer sports betting?
No, this site is solely for casino and live casino games.
Does Genesis Casino offer promotions for existing customers?
Yes, if you check the promotions page of the website, you will be directed to a full list of all of the promotions that are currently available for existing customers. The only bonus that isn’t a welcome bonus.
Can I talk to other players in the live casino?
Yes, Genesis Casino offers a live chat that allows you to communicate respectfully with other players, the dealers, and sometimes the pit boss. Dealers are always happy to answer questions about the game, and it helps players to feel as though they are playing face to face with others in a real casino.
Can I play games for free?
Yes, some of the games offer a “try” version, where you can practice without spending any money.
About Genesis Casino
Genesis Casino is a relatively new online gaming site and was only launched in 2018. The company is based in Malta but accepts customers from all over the world. They have dedicated themselves to providing a quality casino and live casino experience, something which they have achieved relatively well in a short time. The “About Us” section on the website doesn’t offer customers any insight into the brand, which may be frustrating considering it is new and there is minimal information on Genesis elsewhere.
Contact details & Support
Overall the contact information and support for the site could be better. The fact that there is no obvious sign of a live chat is disconcerting, and it makes it unlikely that customers will receive swift help in the event of an issue. Currently, there is no evidence online of customers having negative experiences with Genesis Casino or its customer service team. This may be good news, or it may just mean that they are still too new.