Betano Delete Account: Step-by-step Guide

betano delete profile Canada
Betano Canada: How to Delete Account?

Betano Canada is one of the country’s leading gambling operators that you access using different kinds of devices. However, there are cases where people may want to delete their Betano account, which is why this article is about to reveal how to do that. The process is a lot more simple than you may think, so let’s go through everything.

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How to Delete an Account at Betano Canada?

To delete an account at Betano Canada, you have to contact the customer support department and ask for assistance. Similar to the Betano registration process, this one is usually a lot faster than people think.

In addition to the option to remove your betting account, the operator will also allow you to use different options that will allow you to regulate how much you play. We will share more details regarding everything in a bit, so keep reading to learn more.

Delete Betano Account via Customer Support

If you want to delete your new Betano account, you can do that by contacting the Betano customer support department. Since it’s one of the best in Canada, there are different contact options. People who like sports betting and casino but no longer wish to have an active account can talk to the support team using Live Chat or by sending an email.

Via Email Support

If you decide not to use the self exclusion options for sports bets and casinos, you will most likely want to send an email to delete your account. This is a straightforward process that anyone can do. Yet, to complete it as quickly as possible, you need to know what to include in the email. Consequently, here are a couple of things you should focus on:

betano support methods
  • Start by stating the reason why you want to delete your account. Whether it’s because you have problems with the deposit limit or can’t control your gambling addiction, you must mention it so that the support department knows it.
  • After that, you should include your username and the email address used for the registration.
  • Although it’s not necessary, you could also add your date of birth and any other data you think is important.

Via Live chat

Whether you’re using the Betano mobile website or the desktop variation, you can also contact the site’s support department using the live chat. Even though the latter will always help you with your queries, there are exceptions. One of them is related to the process of deleting your account.

betano live chat support

Due to security reasons, when you ask “delete my Betano Account”, they will give you the email address. Of course, this may not be the case in the future because Canadian operators are trying to become more flexible. So, check if there are any changes.

How to Reactivate Betano Account?

To reactive the Betano account, you have to contact the customer support department. Following the Betano registration process and your decision to close your account, you can also send an email to reopen it. With that said, reopening your account will only be possible if you have chosen to close it temporarily (from 3m to 5y). All you need to do during that time is to contact support and ask them to reopen your account.

Sadly, this won’t work if you decide to close your permanently. In these cases, the support department may allow you to sign up again, but there might be limitations for some accounts.

Another aspect to consider is related to the revocation of any of the account-limiting features because it may take place a few days after requesting them. The idea here is that Betano is trying to protect its customers who are at risk.

Can I Self-Exclude from Betano for a Period of Time?

Yes, you can self-exclude yourself from Betano for a period of time, thanks to the different features provided by this gambling operator. If we put aside the deposit limit option, the self-exclusion requests will allow you to control how much time you spend while gambling. This feature is ideal for people who have problems and want to do everything possible not to get in trouble.

betano self-exclusion

This, as well as all of the other responsible gambling options, are available on Betano’s website. The self-exclusion option can last anywhere from 24 hours to a few months. The company will also allow people to temporarily close their accounts for up to 30 days and add different financial limits. All of these options are accessible inside the Profile section, no matter if you’re using the Betano app or the desktop site.

Keep in mind the self-exclusion option has 2 variations – time limit and session limit.

Does Betano Canada have a Deposit Limit Option?

Yes, as mentioned earlier, Betano Canada has a deposit limit option. A lot of people choose this method instead of the self-exclusion because it lets them enjoy Betano’s services without spending too much money. However, others want the best player protection possible, so they prefer to restrict their access to this site.

betano deposit limit

Keep in mind that Betano can also provide you with links where you can learn more information about gambling addiction and everything related to it.

Are there any other features other than the self-exclusion and deposit limit?

Aside from the deposit limits, you can also find the following options:

  • Bet Limit
  • Loss Limit

Reasons to Delete Account at Betano

Forgetting your Betano password is not a reason to delete your account. However, there are situations where this may be the only option left, so here are some of the popular reasons why people decide to do that.

  • They are no longer interested in using the site – People can often get bored of playing on the same platform, so they want something new.
  • Some users can’t control how much time and money they spend – Despite the different responsible gambling features, some punters who want to place bets can’t control how much money and time they spend.
  • Country restrictions – In some cases, users in certain countries may need to delete their accounts because of local laws.
  • Afraid of personal information leaks – Nowadays, more and more people are worried about their private data. Therefore, some gamblers prefer to deactivate their Betano account so that they don’t need to worry about data leaks.
  • Wanting a fresh start – A lot of people simply want to get a break from playing and have a fresh start, so they choose to delete their accounts.

Betano CA Alternatives

Even though Betano Canada is one of the country’s leading gambling sites, it doesn’t mean there aren’t any other operators to choose from. If you want to create a new account, you can pick from a wide range of premium operators. Customers can check the table below if they want to find some of the most popular names in the country.

Rating: 4.6/5
  • Unique Welcome Bonus with Nostrabet
  • Great range of betting options
  • Various crypto payments
  • Wide range of casino games
19+ T&C apply | Play Responsibly
Rating: 4.7/5
  • Trusted brand with a license
  • Generous welcome offers
  • High odds and various betting features
  • Various payment options
19+ New Canadian customers only. Opt-in required. Bonus based on first deposit of $10+. Debit card and Interac available. Bonus comes with 10x wagering at odds of 1.75+. Promotion valid for 7 days after registration. Full terms apply | Play Responsibly
Rating: 4.7/5
  • Experienced brand
  • Many useful betting features
  • Competitive odds
  • Extensive sportsbook
19+ | New depositors only | T&Cs apply
Rating: 4.4/5
  • Good bonuses
  • Big range of sports betting options
  • Different casino games
  • Mobile apps for iOS and Android
19+ T&C apply | Play Responsibly


How Do I Close Betano Account?

You can close your Betano Account by sending an email that includes additional information about your case.

Can I Request Betano Account Closure via the App?

No, you can’t request that via the app because you will have to send an email. However, visit the live chat to see if the support team will allow you to do that using the app.

What happens with my account balance after the Betano account closure?

People who completed the verification process should have access to their balance because Betano will pay it in full. Of course, there might be some specifics if you are using any of the Betano offers.

Can I activate a cool-off period with my Betano Account?

Yes, you can activate this option by checking your account’s settings. Betano Canada provides quality, responsible gambling services, so you can find a few good options.

Veselin Ignatov
Veselin Ignatov
Certified Expert Certified Expert
Veselin is one of the primary authors of Nostrabet Canada. He has a lot of experience analyzing online casinos and sports betting websites. Also, he is known for his professional touch on various valuable iGaming content.

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